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[A00]

What is the internal heat dissipation design of the E5 2690 v4? Please let me know whether it's silicone grease or brazing. Thank you.

[Sazirah]

Hi A00,

Greetings.

Thank you for trusting Intel with your business. As with all good things, your product has reached the end of its interactive technical support life. However, you can find Intel® Xeon® Processor E5-2690 v4 recommendations at Intel Community forums and additional information at the Discontinued Products website. You may also login to Intel Resource & Documentation Center (RDC) and find relevant article with ID 333811, 333812, 333809, 333810, 333811, 707083.

Also, please be inform that the support for the said product has been switched to self-service support.

The available self-service support options include:

-Technical support content available online (https://www.intel.com/content/www/us/en/support/products/873/processors.html)

-Discontinued products could be under warranty. Submit warranty service through the Warranty Center (https://supporttickets.intel.com)

-Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site (https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html)

-Help from other users in the Intel Support Community (https://community.intel.com/)

We no longer respond to telephone, chat, community support forum, or email inquiries for self-service products.

You can find the product discontinuance information for Intel® Xeon® Processor E5-2690 v4 at: (https://www.intel.com/content/www/us/en/content-details/809759/select-intel-r-xeon-r-processors-e5-1600-e5-2600-e5-4600-and-e7-4800-e7-8800-v4-series-select-boxed-intel-r-xeon-r-processors-e5-1600-and-e5-2600-v4-series-pcn-116910-01-product-discontinuance-end-of-life-reason-for-revision-removed-extende.html?wapkw=Product%20Discontinuance%20Notice%2...)

Since this product is already EOIS and we unable to assist further, please be inform that we will be closing this case at our end. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com.

Thank you for using Intel products and services.

Regards,

Sazzy_Intel

Intel Customer Support Technician