Atom P5342 P5322 MDDS

[YB]

Hi,

I can not locate MDDS document for Atom P5342 (MM# 99AM3R) and P5322 (MM# 99AM3N) processor in Intel ARK, Intel RDC and Intel QDMS.

Can you help to provide?

Thank you.

[Steven_Intel]

Hello YB,

Thank you for posting on the Intel️® communities. 

We will move your question to the correct sub forum, the team in charge will get back to you soon.

Best regards,

Steven G.

Intel Customer Support Technician.

[Victor_G_Intel]

Hello YB,

Thank you for posting on the Intel® communities.

To move forward with your request please provide the following:

1-Can you please share with us how did you acquire these two processors?

2-Are these two processors that you have engineering samples?

Regards,

Victor G.

Intel Technical Support Technician 

[YB]

Hi Victor,

Thank you for your reply.

We have customer purchasing these processor from us and need the MDDS for compliance purpose.

The processors are not engineering sample, the S spec are SRL3T and SRL3R respectively.

Thank you.

[BrusC_Intel]

Hello, YB.

Thank you for the additional details.

Please allow us to investigate and we will get back to you as soon as possible.

In the meantime, can you please confirm how you obtained these processors?

They seem "tray" units, sold to OEMs to be implemented in specific systems, and these are sold in high volume to those manufacturers, and generally, warranty, support, or technical documentation is to be provided by them.

I will follow up on April 12th just in case.

Best regards,

Bruce C.

Intel Customer Support Technician

[YB]

Hi Bruce,

Do you have any update on the MDDS document?

Regarding your question on how we obtained the processors, our company is the distributor of Intel and we have customer purchasing these processors from us.

Thank you.

[Victor_G_Intel]

Hello YB,

Thank you so much for your response and your patience.

We are still working on your request. As soon as we have the information needed, we will post it on this thread.

Best regards,

Victor G.

Intel Technical Support Technician

[Victor_G_Intel]

Hello YB,

Thank you for your patience.

In this case, our recommendation in order for you to get this information will be to get in touch with your Field Application Engineer (FAE).

Regards,

Victor G.

Intel Technical Support Technician  

[Victor_G_Intel]

Hello YB,

We would like to know if you were able to check the previous post. 

Please let us know if you need further assistance. 

Regards,

Victor G.

Intel Technical Support Technician  

[YB]

Hi,

Thank you for your suggestion. We will try to contact FAE on this.

However, is it possible for you to share the MDDS here if you have it?  As this is S spec product, believe that it should have a MDDS document already and we had been looking to get support for the MDDS for almost 2 weeks.

Thank you.

[BrusC_Intel]

Hello, YB.

Generally, we can share information that is publicly available, as these documents commonly are, but due to these processors being "tray units", it is necessary for you to contact your FAE or AE.

Please let me know if you have any problems reaching out to them.

I will follow up on April 20th in case additional time is required.

Best regards,

Bruce C.

Intel Customer Support Technician

[Victor_G_Intel]

Hello YB,

We would like to know if you were able to check the previous post. 

Please let us know if you need further assistance. 

Regards,

Victor G.

Intel Technical Support Technician  

[Victor_G_Intel]

Hello YB,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Victor G.

Intel Technical Support Technician