Intel VROC Mixed SSD Types

[Larry_R]

Can encrypted and non-encrypted SSD drives be mixed if encryption isn't enabled in the BIOS or in VROC management? Are the any KB articles that reference this?

[Fikri_Intel]

Hi Larry_R,

Thank you for contacting Intel.

We appreciate you reaching out to us regarding the reported issue. To assist you more effectively and provide an accurate solution, we kindly request the following details:

1- What system model are you currently using? Brand/Model

2- Please elaborate more regarding the issue.

3- What are the system details?

Once we have this information, we will be able to guide you better and provide the appropriate support.

Looking forward to your response.

Regards,

Fikri_Intel

[Larry_R]

Good morning,

I am using a Dell Precision 5860 configured with a RAID 1 array using Intel VROC. Encryption is not enabled in the BIOS or in the VROC manager. The array currently consists of two 2 TB Western Digital SN8000S unencrypted SSDs. One of the drives has failed, and the replacement drive we received is a 2 TB Micron 3500 G44 OPAL 2 self-encrypting (SED) SSD.

Is a RAID 1 configuration that mixes an unencrypted SSD with an OPAL 2 self-encrypting SSD supported by Intel VROC and the Dell Precision 5860? If not, is there a recommended replacement drive that matches the existing unencrypted SSD configuration?

[Dineshbabu]

Hi Larry_R,

Greetings!

Thank you for your response. We would like to inform you that starting on November 1st, 2025, Intel will stop receiving new Intel® VROC-related inquiries through the regular support channels. Self-help content published in the Intel website will remain available until November 17th, 2025.

Additionally, Starting on November 17th, 2025, Graid Technology Inc. will fulfill support needs for all existing and future Intel® VROC customers. Customers looking for support can submit a request via Graid Technology Customer Support for Intel® VROC .

For more information, please refer below article:

https://www.intel.com/content/www/us/en/support/articles/000102186/memory-and-storage/datacenter-storage-solutions.html

Since there is no further scope of support from our end, we are closing this request. Please don’t hesitate to reach out with any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Dinesh

Intel Customer Support Technician