Part status and Years to End of Life-INTEL

[Santoshmbca]

Dear Team,

Greetings!!!

Can you please advise if part no LH8066803102401 is Still Active and available from INTEL. If yes, Can you please confirm the Years to end of Life data.

Regards,

Santosh

[MACM]

Hi Team,

Greetings of the day.

Hope you are doing well.

Thank you for trusting Intel with your business. As with all good things, your product Intel Atom® x5-E3940 Processor has reached the end of its interactive technical support life. However, you can find recommendations at Intel Community forums and additional information at the Discontinued Products website. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com

This is to inform you that the support for the said products has been switched to self-service support. The available self-service support options include technical support content available online Discontinued products could be under warranty. Submit warranty service through the Warranty Center (https://supporttickets.intel.com) Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html Help from other users in the Intel Support Community https://community.intel.com/

We no longer respond to telephone, chat, community support forum, or email inquiries for self-service products. Following is the product discontinuance information and when the self-service support begins June 2019.

For more details, please refer to the support page https://www.intel.com/content/www/us/en/support.html

Best Regards,

Mohammed Ali CM

Intel Customer Support Technician

[Santoshmbca]

Hello Mohammed,

Thank you. According to INTEL website Ordering Code LH8066803102401 with Spec Code SREK6 is showing as Active. And Ordering Code LH8066803102401 with Spec Code SR33M is Retired and discontinued.

Can you please confirm which is correct.

Regards,

Santosh

 

[Akshaya1]

Hi Santoshmbca,

Thank you for your response.

Please find the link below and refer to the Ordering & Compliance tab for more details on Ordering Code LH8066803102401 with Spec Code SREK6, and Ordering Code LH8066803102401 with Spec Code SR33M.

Intel Atom® x5-E3940 Processor

Additionally, we can confirm that the processor type is Tray. We also note that the product is classified as EOIS. Since there is no further scope for support, we will proceed to close the case. For the best assistance, we recommend reaching out to the Embedded Community.

Embedded Products - Intel Community

Thank you for choosing Intel.

Regards,

Akshaya

Intel Customer Support Technician