Intel® Xeon® Processor and Server Products
Intel® Xeon® Processors, Data Center Products including boards, integrated systems, and RAID Storage

Pillar Rock Fab3

PhoebeHarris
Beginner
1,189 Views

I recently came across a motherboard in a server-like case at Goodwill the other day. I picked it up thinking it was a server, but now I'm not sure what it is. It has the name Pillar Rock fab3, a Core 2 Duo Mobile, has 2gb of ddr2 (not visible on the board), and has 2 PCIe ports, one for video, and one for power testing. If you could help me identify this, that would be helpful. 

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n_scott_pearson
Super User
893 Views
I hate to break up the party, but this *is* an Intel-produced board (I just hesitate to call it a product). It is a CRB (Customer Reference Board) that is given out to manufacturers to test pre-production (in this case Penryn) processors, chipset features, etc.
Sadly, there will be no BIOS updates available and, considering the shuttering of major portions of the Sefver group, I doubt there are any folks who could help you get it running.
...S

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n_scott_pearson
Super User
1,173 Views
Please send a photo of the motherboard. If there are stickers on the board, please provide close-up photos of them as well.
...S
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PhoebeHarris
Beginner
1,054 Views

I put some photos in a separate reply. Sorry for the slow response.

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Poojitha
Employee
1,085 Views

Hi PhoebeHarris,


Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.

 

Could you kindly provide the following details?


1.Kindly share the system details and motherboard information.

2.Please provide a clear picture of the label markings on the motherboard.

 

Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.

 

We look forward to hearing from you soon.


Best regards,

Poojitha N

Intel Customer Support Technician



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PhoebeHarris
Beginner
1,054 Views

I have added pictures in a reply. Sorry for the late response. 

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PhoebeHarris
Beginner
1,054 Views

Here are some photos. I apologize for the late reply.

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pujeeth
Employee
1,007 Views

Hi PhoebeHarris,


Thank you for sharing the picture. Upon cross-verifying the serial number and part number, we found that this is not an Intel genuine part.


We kindly request you to reach out to the place of purchase for further assistance.


Please feel free to reply to this email. We're here to assist you every step of the way.


Regards,

Pujeeth

Intel Customer Support Technician


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PhoebeHarris
Beginner
947 Views

Thank you! Sadly, my return window has expired, so I am going to have to hang on to it. Thank you for your help.

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pujeeth
Employee
918 Views

Hi PhoebeHarris,


Thank you for the update, We will proceed to close this case. If you find that you still required assistance, we kindly request you to respond to the case. This will allow us to either reopen the current case or initiate a new one.


Please feel free to reply to this email. We're here to assist you every step of the way.


Regards,

Pujeeth

Intel Customer Support Technician


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n_scott_pearson
Super User
894 Views
I hate to break up the party, but this *is* an Intel-produced board (I just hesitate to call it a product). It is a CRB (Customer Reference Board) that is given out to manufacturers to test pre-production (in this case Penryn) processors, chipset features, etc.
Sadly, there will be no BIOS updates available and, considering the shuttering of major portions of the Sefver group, I doubt there are any folks who could help you get it running.
...S
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PhoebeHarris
Beginner
872 Views

Actually, the board works just fine, so does the CPU. I was just wondering what I happened to come across. It has a Core 2 Duo ES. Thanks!

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