Intel® Xeon® Processor and Server Products
Intel® Xeon® Processors, Data Center Products including boards, integrated systems, and RAID Storage
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
5182 Discussions

Raid Controller temperatures reading incorrectly

idata
Employee
‎08-01-2011 04:20 PM
1,947 Views

Hi,

I have an Intel SC5600LXNA chassis with the 6 drive hot swap option and a S5520HCR server board. The RAID controller is a RS2WC080 with Seagate Cheetah SAS ST3300657SS hard drives. When monitoring the temperatures they are reported at 65C in both BIOS and in the RAID 2 Web Console.

We have updated the RAID controller bios, but still get 65C as the drive temperatures. This is a new server build and need to configure the alerts.

Hopefully someone has seen this before.

Thanks, Jay.

0 Kudos

Link Copied

3 Replies
Edward_Z_Intel
Employee
‎08-01-2011 06:53 PM
728 Views

Did you also update the Hot Swap Backplane firmware?

0 Kudos
Copy link
idata
Employee
‎08-02-2011 08:57 AM
728 Views
In response to Edward_Z_Intel

Yes the firmware is 2.17 on the backplane and the RS2WC080 firmware is 20.10.1-0020

In response to Edward_Z_Intel
0 Kudos
Copy link
idata
Employee
‎08-02-2011 02:48 PM
728 Views

For troubleshooting purposes I loaded an older firmware on the RS2WC080 to 20.5.1-0003 and now the temperatures are reading correctly!

Go figure..........

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.