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S2600WTTR - Redundant PSUs fail when power is lost to UPS

MMatt15
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We have a brand new S2600WTTR 2U rack mount server w/ 2 redundant PSUs. Each is connected to a 1500 UPS along w/ other equipment in the server rack (other Servers, Router Switches, NAS...) if power fails to a UPS the PSU looses power, LED turns Amber, while the other equipment remains operating. Both PSUs exhibit this behavior, and if there is a total power loss the server crashes. Tried on different USPs (4 in the Rack), even depopulated the UPS so the server is the only device connected. Is there a required power level that these PSUs need to remain active?

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idata
Empleados
1.063 Vistas

Hello,

 

 

We will proceed to close this post as duplicated since we can confirm you are currently working with our support group directly under ticket 01015279

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1 Responder
idata
Empleados
1.064 Vistas

Hello,

 

 

We will proceed to close this post as duplicated since we can confirm you are currently working with our support group directly under ticket 01015279
Responder