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S3420GP won't start

Strannik
Beginner
1,171 Views

Hello. I've got two of s3420gp (as present on the motherboard), about a month ago I checked they both work well and put them away for a while. Yesterday I tried to set them up and they both had the same issue: after power button pressed, they enable fans and LED Post-card that is on board is stuck at one position (starting from LSB led to the top of the board, O is enabled) XXX0XOOO, since I couldn't find it in the decoder, I do think it's bios problems but all of the bios updates and repair tools for those motherboards are removed from the intel web-site so I can't even try to repair bios, any solutions? 

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IntelSupport
Community Manager
1,081 Views

Hello Strannik,

  

Case No. 05995028

Product: Server Products

Issue:S3420GP won't start

 

Intel® Server Board S3420GP  and the associated spare parts and accessories have been discontinued. This letter is also to inform you that support for the said products have been switched to self-service support.

 

The available self-service support options include:

·       Technical support content available online.

·       Warranty service through the Warranty Center.

·       Support and services for members of the Intel Channel Program through the Intel® Reseller Center.

·       Help from other users in the Intel Support Community 

 

Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or email inquiries for self-service products.

 

Following is the product discontinuance information and when the self-service support begins with Intel® Server Board S3420GP

 

Product

Intel® Server Board S3420GP

Product Discontinuance Notice

https://www.intel.com/content/www/us/en/support/articles/000018497/server-products.html


https://qdms.intel.com/Portal/SearchPCNDataBase.aspx?mm=877393


Kindly click on the second link to see the Product Change Notification


 Go to PCN Number  -> 111755-00


Self-Service Support Begins

 May 2015

Last Product Discontinuance Shipment Date:

Sep 30, 2013


For more details, please refer to the support


page: https://www.intel.com/content/www/us/en/support.html

 

We are going to close this case at present. We appreciate the time you have dedicated and your cooperation throughout the entire process. If you have any other concerns or require assistance in the future, please don't hesitate to reach out to us. We will be more than happy to assist you.

 

Thank you for using Intel's products and services.

 

Best regards,

Sreelakshmi B

Intel Customer Support.


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Jurian
Beginner
635 Views

Olá eu tenho essa placa mãe e tenho as bios antigas e uma atualizada 0054 se ainda tiver interessado entra em contato comigo jurianeo@gmail.com ou discord: https://discord.gg/FxtzYemV que te envio o link das bios dessas placas mães.

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