Hello celticbrooder1,
Greetings from Intel!
We appreciate you reaching out to us regarding the reported issue. Please be informed that for any Technical and Warranty Support for Intel VROC has transitioned to Graid Technology Inc.
Please refer to the following announcement for additional information: Announcement: Customer Support Services for Intel® Virtual RAID on CPU (Intel® VROC) Has Transitioned to Graid Technology Inc.
https://www.intel.com/content/www/us/en/support/articles/000102186/memory-and-storage/datacenter-storage-solutions.html
During this transition period, kindly submit a request using the following Intel® VROC Customer Support Form:
https://app.smartsheet.com/b/form/e2ffba1d21fa4288b7fadc6b4ce8e58c
To answer your questions, Intel's primary documentation focuses on the functional type of the key (Standard, Premium, or Intel SSD Only), not the OEM's numerical part numbers:
https://www.intel.com/content/www/us/en/support/articles/000097217/memory-and-storage/datacenter-storage-solutions.html
System vendors may customize the Intel® VROC package for their specific platforms.
Please reach out to the Original Equipment Manufacturer (OEM), as these keys are their proprietary SKUs.
Regards,
Fikri_Intel
