链接已复制
Hello mtcyber,
Thank you for contacting Intel Customer Support.
Regarding your reference to arm64 and Windows installation, we’d like to clarify that these terms are related but distinct. ARM64 (or ARM 86-64) refers to a specific CPU instruction set architecture, which is different from Intel’s architecture. Intel processors do not use ARM architecture; instead, they utilize x86 and x86-64 (also known as x64) architectures.
To assist you more effectively, could you please provide the exact processor model you are using, as well as the specific version of Windows OS installed? Most modern Windows PCs typically run on the Windows x64 platform. This information will help us to assist you further.
Regards,
Kuzhanthai Yesu R
Intel Customer Support Technician
Hello mtcyber,
This is to follow up on the case.
As informed earlier, regarding your reference to arm64 and Windows installation, we’d like to clarify that these terms are related but distinct. ARM64 (or ARM 86-64) refers to a specific CPU instruction set architecture, which is different from Intel’s architecture. Intel processors do not use ARM architecture; instead, they utilize x86 and x86-64 (also known as x64) architectures.
To assist you more effectively, could you please provide the exact processor model you are using, as well as the specific version of Windows OS installed? Most modern Windows PCs typically run on the Windows x64 platform. This information will help us to assist you further.
Regards,
Kuzhanthai Yesu R
Intel Customer Support Technician
Hello mtcyber,
This is the second follow-up regarding your query. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.
Please feel free to respond to this post at your earliest convenience.
Regards,
Kuzhanthai Yesu R
Intel Customer Support Technician
Hello mtcyber,
We appreciate your response to the case. Since you have confirmed that your issue has been resolved, we will proceed to close the case accordingly.
Feel free to reach out if you need any assistance in the future.
Regards,
Kuzhanthai Yesu R
Intel Customer Support Technician
