s2600wt - issue with using CPU2 and updating bios/firmware

[Qbits]

Hi

I currently have this issue with s2600wt motherboard where, when we install a second CPU the system will not boot up. We have tried to update bios/firmware but this is also not working. In the pass i have updated these motherboard by using the following bios/firmware in this order: R01.01.0029, R01.01.1029, R01.01.3029. But this time when trying to update the first one at R01.01.0029, you will see the screen asking if you want to update or not, but when you select to update it, as soon as you see the first file name that it is going to use, the system just reboots. We got 3 motherboard in a row that it is currently doing this. All of them are brand new and never used before.

Has any one encountered this issue? I tried to find the R01.01.0028 firmware on intels website, but could not find it. It's been a while, but i think one of the motherboard i have managed to use the R01.01.0027, but since i did not have R01.01.0028, i could not go to the next step of R01.01.0029.

[Fikri_Intel]

Hi Qbits,

Thank you for contacting Intel.

We appreciate you reaching out to us regarding the reported issue.

Please be informed that the Intel Server Board S2600WT Family has reached End-of-Interactive-Support (EOIS) and the associated spare parts with accessories have been discontinued. This is to inform you that the support for the said products has been switched to self-service support.

Support for Discontinued Intel® Server Boards and Intel® Server...

The available self-service support options include:

# Technical support content available online

# Discontinued products could be under warranty. Submit warranty service through the Warranty Center (supporttickets.intel.com).

# Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site (https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html)

# Help from other users in the Intel Support Community (https://community.intel.com/)

We no longer respond to telephone, chat, community support forum, or email inquiries for self-service products.

Since there is no further assistance we can provide for this, we will proceed with the case closure at our end. 

It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com. Thank you for using Intel products and services.

Regards,

Fikri_Intel