Can't activate my parallel_studio_xe_2017_update1

[chenweilin]

I buy parallel_studio_xe_2017_update1 at 2016. And I install it on my server. Due to some reasons, I need to reinstall the operating system on the server that I need to handle. So I need reinstall parallel_studio_xe_2017_update1 with license key. But some errors have occurred。 My network is normal. How should I solve this problem.

[Mahan]

Could you please post the error you are getting?

[Mahan]

Hi,

A gentle reminder of my previous message.

[Mahan]

As there were no responses, I will be closing this thread.

Please open a separate thread if you are facing more issues.