Community
cancel
Showing results for 
Search instead for 
Did you mean: 
225 Views

MKL Windows 10 Installation Fails without error

Dear community,

I am trying to install the latest standalone Intel MKL for windows (w_mkl_2019.0.117.exe). However when double clicking the file, I get asked for admin password and then... nothing happens

I tried:
- Run as admin
- run after booting into admin account
- running from cmd (as admin)
- checking registry for wrong values regarding .exe
- running in different compatibility modes (Windows 8 and Windows 7)
- turning off Firewall and windows virus protection

My system:
CPU: 
Intel Core i7-8700K

Windows 10 Pro 64-bit
Version: 1809
OS Build 17763.1

I have another laptop with the same OS build where I don't have problems

Any ideas?

 

Best regards
Ben

0 Kudos
4 Replies
Gennady_F_Intel
Moderator
225 Views

here what local install team expert recommend to try:

could you give us the log file: : %temp%\w_mkl_2019.0.117_extract.log 

1. rename w_mkl_2019.0.117.exe as w_mkl_2019.0.117.zip

2. unzip 

3. run install.exe

Landis__Mike
Beginner
225 Views

My w_mkl_2019.3.203.exe to Windows 10 64-bit Core-i7-3610QM 2.3GHz fails too...  Ultimate goal is building Intel or Apollo Caffe.  Could use some suggestions.  Log files attached... 

Gennady_F_Intel
Moderator
225 Views

ok, we will ask someone from install team to look at this problem. thanks for report.

Gennady_F_Intel
Moderator
225 Views

Mike, could you please give us an additional OS version information, such as edition name, version and OS build number?

Actions to get this info:

  1. Select the Start  button, then select Settings  > System > About.
  2. Under Device specifications, you can see if you're running a 32-bit or 64-bit version of Windows.
  3. Under Windows specifications, you can find out which edition and version of Windows your device is running.
Reply