About installing EMA using Windows authentication using templates

[SKubo]

Dear IntelEMA Support Team,

I used the "Advanced Template" from the following URL and built it with Windows authentication (Active Directory authentication): https://www.intel.com/content/www/us/en/download/19738/intel-endpoint-management-assistant-intel-ema-cloud-start-tool-for-azure.html

After building it, when I try to log in to the management console, the following pop-up message (Windows Security) appears and I cannot log in. Do I need to do any additional settings?

  * I tried all Windows and Active Directory accounts but was unable to log in.

As additional information, the server you build can join the specified domain and you can sign in to the server using a domain user.
Before building, you added the necessary accounts to Active Directory, including an Active Directory account, a global administrator account, and a tenant administrator account.

Regards,
Skubo

[vij1]

Hello SKubo,

Greetings!

Thank you for providing the details. We are currently reviewing the information and we will reach out to you as soon as possible. We request your patience during this time.

Regards,

Vijay N.

[vij1]

Hello Skubo,

Greetings!

Could you please share the below details to proceed further:

1- OS version of the Server

2- SQL version

3- Location of both; (physical, virtual)

4- Will they be on the same server machine?

5- Authentication mode: Local, Azure AD, or Windows AD

5- Intel® EMA software version to be installed.

6- Number of endpoints to be provisioned.

7- Location of endpoints: local or remote

Regards,

Vijay N.