EMA - Move Endpoints between Endpoint Groups

[shyork]

Hi

We have some Endpoints that have been configured in Groups, and we would like to move these to a new Endpoint Group.

Is there an approved way to do this within EMA, or do we need to un-provision each of the Endpoints and re-provision into the correct Endpoint Group? 

If we need to un-provision the Endpoints, is there an approved, easy way to do this (on ~50 Endpoints)?

On a secondary note, why are the Endpoints and Endpoint Groups always displayed in a random order? They're neither alphabetical, nor date of creation. Maybe I need to submit a feature request for this. 

Thanks in advance for any help with this. 

[vij1 · Accepted solution]

Hi shyork,

Thanks for reaching out with your questions around Endpoint Groups in EMA. I’m happy to clarify how this works and outline the recommended approach.

Moving Endpoints to a Different Endpoint Group

There is no need to un‑provision and re‑provision endpoints in order to move them between Endpoint Groups within the same EMA environment.

Endpoint Group membership is determined by the endpoint’s local EMA agent configuration file. To move an endpoint to a new group:

1. Obtain the emaagent.msh file associated with the target Endpoint Group.
2. On the endpoint, replace the existing file located at:
3. C:\Program Files\Intel\EMA Agent\
4. Restart the EMA Agent service.

Once the agent reconnects, the endpoint will automatically appear under the new Endpoint Group in the EMA console.

Best regards,

Vijay N.

Intel Customer Support Technician

[shyork]

Hi Vijay

I can confirm that this has worked to move the devices into new groups, so thank you for that.

With regards removing EMA from an Endpoint, is there an approved process to do this? 

Thanks

[vij1]

Hi shyork,

I’m glad to hear that the devices were successfully moved into the new groups—thank you for confirming.

With regard to removing EMA from an endpoint, yes, there is a process. As requested, please find below the recommended steps to unprovision (and if required, reprovision) an endpoint using Intel® Endpoint Management Assistant (EMA). Following this process ensures that all previous provisioning data is fully cleared and prevents any residual configuration issues.

Steps to Unprovision and Reprovision the Endpoint

1. Unprovision the Endpoint from the Intel® EMA Web Console

• Log in to the Intel® EMA Server Web Console.
• Navigate to the required endpoint.
• Click Actions and select Provision AMT Devices.
• Click Actions again and choose Stop Managing for the desired endpoint.

2. Uninstall the Intel® EMA Agent on the Endpoint

• On the endpoint, ensure that any previously running Intel® EMA Agent profiles or related services are uninstalled.

3. Perform a Full Unprovision from MEBx (BIOS)

This step is critical to fully remove all existing AMT and EMA provisioning data:

• Reboot the system and press Ctrl + P during startup to enter MEBx.
• Navigate to Intel® AMT Configuration → Unprovision.
• Select Full Unprovision and confirm.

Once these steps are completed, the endpoint will be fully unprovisioned and ready for clean reprovisioning if required.

Best regards,

Vijay N.

Intel Customer Support Technician

intel.com/vPro

[vij1]

Hi shyork,

I am following up on the case and wondering if I can help you with anything else.

Best regards,

Vijay N.

Intel Customer Support Technician.

intel.com/vPro

[shyork]

Hi, sorry I have not had chance to test the decommission steps. but I should be able to follow them when I get a chance. 

I will post a new topic at a later date if I need any more help.

Thanks

[vij1]

Hi shyork,

No problem at all—thank you for the update. Whenever you get a chance to test the decommission steps, please feel free to reach out if you have any questions or run into any issues.

You’re welcome to post a new topic at any time if you need further assistance. We’ll be happy to help.

Best regards,

Vijay N.

Intel Customer Support Technician.

intel.com/vPro