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idata
Community Manager
1,754 Views

Intel vPRO AMT Events

Hello. I'm new to the forums and wanted to see if someone could help.

I work for an IT consulting firm running an RMM tool. We monitor all AMT events on vPRO-enabled PCs but lately, we're getting loads of events that are not important for us to monitor. Below are some that we find unnecessary to get alerted on:

Watchdog 2 Timer expired, status only (no action, no interrupt)

System Firmware Progress : Starting Operating System Boot Process

 

Critical ones that pertain to fans, voltage, bluescreens, etc. are all really helpful to watch for. But unfortunately, we cannot seem to find a published list of all AMT events. I was wondering, are there are any whitepapers or any resources that might help to list the exact event verbiage of every AMT event so that we can filter our RMM alerting? Otherwise, we get system boot events mixed in with bluescreens or unrecoverable video controller errors. It'd be nice to filter out the low-level events in order to be alerted on only the critical ones.

 

Can anyone assist? Thanks in advance!

 

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3 Replies
Joseph_O_Intel
Employee
77 Views

Check out the following blog, it should be of some help.

/community/vproexpert/blog/2011/11/01/alerting-options-using-intel-amt-for-workstations?wapkw=amt events http://communities.intel.com/community/vproexpert/blog/2011/11/01/alerting-options-using-intel-amt-f...

Joe

idata
Community Manager
77 Views

Hey Joe. Thanks for your feedback!

I came across this post myself but there's no exact verbiage in there. For example, a when vPRO-enabled computer bluescreens, it throws an error with the exact words "OS Run-time Critical Stop (a.k.a. 'core dump', 'blue screen')" that we can pick up on. The page you provided gives categories / some exact key words to look for but a bluescreen wouldn't be picked up unless we monitor for ALL AMT events. And doing this has become too chatty, as we get alerts for system boot ups, watchdog timers, etc. that are more informational than actionable.

What I'm looking for is a list of the exact events with their verbiage so that I can set up filters for just the important events and omit the informational stuff that isn't critical to our monitoring.

Thanks!

Joseph_O_Intel
Employee
77 Views

I think I have located the information you need, this is part of the SDK, but is also online at

http://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/DOCS/Implementa... http://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/DOCS/Implementa...

When you get to the site utilize the search option for "event groups" and you will see in the list a link for "Event Groups and Event ID's"

Joe

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