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idata
Community Manager
1,221 Views

Intel vPro KVM session displays RealVNC flash popup

Is there any way to remove the flash screen which pops up when I use SCCM Intel vPro KVM? I need to take screen dumps and this won't go and I cannot see all the information necessary.

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4 Replies
Joseph_O_Intel
Employee
54 Views

Where did you get the plugin module for SCCM?

Joseph_O_Intel
Employee
54 Views

Your version of RealVnc is an evaluation version only, once you get a full licensed version the pop up will no longer be an issue.

Where did you get the RealVNC software? Was it bundled with the SCCM plugin module?

idata
Community Manager
54 Views

We use RealVNC free edition just to get onto historical systems. I don't believe it was bundled, but I am unsure. I had previously installed and then uninstalled RealVNC + as this gave secure authentication and I was testing it in conjunction with another project.

Joseph_O_Intel
Employee
54 Views

 

Thanks for the feedback.

At this point I would just reinstall your RealVNC+ and that should solve your issue.

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