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TKrem1
New Contributor I
1,047 Views

Problem while provisioning in a new OOB Structure

Hello,

 

I tried to build a OOB Structure in our productive Site. After getting it to work in the Test-Center I copied the configuration and steps I did before.

We use a VeriSign Certificate with Intel SCS 9.1.2 and the SCCM Add-On for SCCM 2012 R2.

The first Client i tried to Provision is a Fujitsu-Siemens Esprimo Q920 with activated AMT-Features. The Firmware is the latest available.

 

When i start a provisioning attempt the Log gives me the following error.

2015-02-19 09:16:11: Thread:5652(ERROR) : ACU Configurator, Category: Exit Source: Src\ActivatorMain.cpp : wmain Line: 1254: ***********Exit with code 75. Details: Failed to complete remote configuration of this Intel(R) AMT device. Initial connection to the Intel(R) AMT device failed. Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

In the RCS Log I get the following:

2015-02-19 09:15:00: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:15:10: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:15:20: Thread:5416(DETAIL) : The.Client.IP, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:15:30: Thread:5416(DETAIL) : The.Client.IP, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:15:30: Thread:5416(ERROR) : Clientname.ourdomain.de, Category: AMT Interface error Source: vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 997: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target. , error in discover 0xc000521c

2015-02-19 09:15:31: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: TestAllConnections params Source: vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestAllConnections Line: 549: Connection data - Connection type: TLS-PKI, FQDN: Clientname.ourdomain.de, IP: The.Client.IP, UserName: admin

2015-02-19 09:15:31: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: Test Connection Source: vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 797:

2015-02-19 09:15:31: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: DiscoverAMTConnectionMode Source: vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 889: Connection Info-AGGANSMS08.justiz.niedersachsen.de admin PKI: e47112ee34a77e4dff4a3295458c52119f7c4a72

2015-02-19 09:15:41: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:15:51: Thread:5416(DETAIL) : Clientname.ourdomain.de, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:16:01: Thread:5416(DETAIL) : The.Client.IP, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:16:11: Thread:5416(DETAIL) : The.Client.IP, Category: AMTCommunicator Source: WSMANCommunicator.cpp : AMTInterfaceNamespace::WSMANCommunicator::GetAmtVersion Line: 119: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:16:11: Thread:5416(ERROR) : Clientname.ourdomain.de, Category: AMT Interface error Source: vProConfigurationInternal.cpp : vProConfigurationNamespace::vProConfigurationInternal::TestConnection Line: 997: Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target. , error in discover 0xc000521c

2015-02-19 09:16:11: Thread:5416(ERROR) : 4F7AD5CC-E533-4545-946D-4720CFD3D770, Category: Operation Error Source: Src\ConfigThread.cpp : ConfigThread::runConfigure Line: 190: Initial connection to the Intel(R) AMT device failed. Initial connection to the Intel(R) AMT device failed. Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:16:11: Thread:5416(ERROR) : 4F7AD5CC-E533-4545-946D-4720CFD3D770, Category: Operation Error Source: Src\ConfigThread.cpp : ConfigThread::runConfigure Line: 654: Initial connection to the Intel(R) AMT device failed. Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521c: A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.

2015-02-19 09:16:11: Thread:5416(DETAIL) : RCS Server , Category: End function: Status Source: Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::SetupConfigureAMT Line: 878: 0xc00007d2

2015-02-19 09:16:11: Thread:5416(ERROR) : 4F7AD5CC-E533-4545-946D-4720CFD3D770, Category: ConfigAMT request failed. Source: Src\Activator_Impl.cpp : RCS_ActivatorService_WMIProviderImpl::handleStatusAfterRun Line: 221: Initial connection to the Intel(R) AMT device failed. (0xc00007d2).

2015-02-19 09:16:11: Thread:5416(DETAIL) : RCS Server , Category: Source: vProDataAccessorDB.cpp : AMTRepositoryNameSpace::vProDataAccessorDB::GetAmtByUuid Line: 260: Begin GetAmtByUuid AMTSystem

2015-02-19 09:16:11: Thread:5416(DETAIL) : RCS Server , Category: Source: vProDataAccessorDB.cpp : AMTRepositoryNameSpace::vProDataAccessorDB::GetAmtByUuid Line: 236: Begin GetAmtByUuid DBAmt

2015-02-19 09:16:11: Thread:5416(DETAIL) : RCS Server , Category: Source: vProDataAccessorDB.cpp : AMTRepositoryNameSpace::vProDataAccessorDB::UpdateAmt Line: 340: Begin UpdateAmt

2015-02-19 09:16:11: Thread:5416(DETAIL) : RCS Server , Category: Source: vProDataAccessorDB.cpp : AMTRepositoryNameSpace::vProDataAccessorDB::UpdateAmt Line: 345: End UpdateAmt</p...

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Martin_L_Intel
Employee
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Please note the Intel® vPro™ Expert Center discussion forums are not officially monitored by Intel.

To directly engage with Intel engineers for support on Intel® vPro™ Technology please visit the Intel® Business Support portal https://bizsupport.intel.com/ https://bizsupport.intel.com/

We are very interested in your experience enabling Active Management Technology features, how you use the capabilities and any best know methods you could share to assist others.

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