Intel vPro® Platform
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Regarding Paid Support

Hideo
Novice
‎05-16-2024 10:41 PM
389 Views

Can you provide information about support for IntelEMA? Besides free community support, is there any paid support available?

 

Thank you for your assistance.

Best regards,

Hideo 

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MIGUEL_C_Intel
Moderator
‎05-17-2024 08:51 AM
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Hello, Hideo,


The vPro support is for free. It is available via Phone, Chat, email, web page, and community. The phone and chat support are open from Monday to Friday, 8 AM to 5 PM US PST.


Intel® vPro support

https://www.intel.com/content/www/us/en/support/contact-intel.html#support-intel-products_81240:23549


Regards,

Miguel C.

Intel Customer Support Technician


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Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.