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DBrow22
Novice
1,134 Views

SOL Driver not loading during silent install XPSP2/3 Intel DQ67OW

Hi,

When doing silent installs (inf based) I'm seeing around 60% of machines failing for.....

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Class GUID: {4D36E978-E325-11CE-BFC1-08002BE10318}

 

Description: Intel(R) Active Management Technology - SOL

 

Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_200A8086&REV_04\3&11583659&0&B3

 

Manufacturer: Intel

 

Name: Intel(R) Active Management Technology - SOL (COM3)

 

PNP Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_200A8086&REV_04\3&11583659&0&B3

 

Service: Serial

 

Availability:

 

Status: Error

 

Status Info:

 

Error Description:

 

User Config: False

 

Config Error Code: 10, THIS DEVICE CANNOT START

 

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Exactly the same hardware on all the machines, and they don't neccesarily fail everytime, but if I set them up cycling they'll normally fail and either lock up at shutdown (C:\Windows\System32\shutdown.exe -r) or come up with the error message on the next boot. Drivers are bundled into one folder for chipset/amt/heci/sol etc etc, but have also tried a seperate silent install using the setup.exe.

Boards are the OEMBLK DQ67OW (Crowpoint) with bios 0050. Drivers are the latest versions from downloadcenter / platformsw.

 

Any ideas as this doesn't happen on Win7/Vista installs, only XP Pro 32/64 SP2 or SP3. Some machines will cycle quite happily 15-20 times installing the OS then randomly fall over with this problem. I'm at a loss. MEI hasn't been provisioned. Bios is in its default state.
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1 Reply
idata
Community Manager
70 Views

Does your MEI driver major number match that of your ME FW? BIOS 0050 has ME FW 7.1.10.1065, so your MEI/SOL driver should also be 7.1.x.x. Latest from Download Center is v7.1.13.1088. Should try to keep MEI drivers as close as possible to the ME FW in your BIOS.