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After installing the Intel Driver and Support Assistant, I began getting errors in the Windows 8.1 Event Viewer: Event ID 7000 See details below

TGordFL
Beginner
3,368 Views

The Energy Server Service queencreek service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

What do I need to do to correct this error?

I'm using version 20.4.17.5 of the Asistant

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AlHill
Super User
3,296 Views

Uninstall the Intel Customer Improvement program.

 

Doc

 

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TGordFL
Beginner
3,296 Views

Do you mean the Intel Computing Improvement Program?

I don't have the Intel Customer Improvement program.

 

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AlHill
Super User
3,296 Views

Yes. I do not have it on any of my machines, so I was working from memory.

 

Doc

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TGordFL
Beginner
3,296 Views

Thanks a lot, Al. I was pretty sure that was it, but I appreciate you clarifying it.

I uninstalled the Intel Computing Improvement Program and the Energy Server Service queencreek service went away.

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AlHill
Super User
3,296 Views

Glad it worked! For future note, this gets installed when you install IDSA. When asked, just say no.

 

Doc

 

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