Items with no label
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
3332 Discussions

Hello, I am using Intel realsense D435 windows 10 and I have USB 3 I cannot use it . When I connect the camera its showing that USB 2.1 .I have updated my firmware using DFU .I need support from intel.

sRama36
Beginner
529 Views
 
0 Kudos
1 Solution
MartyG
Honored Contributor III
140 Views

Could you please first try inserting the camera into the USB port quickly and firmly, as inserting it slowly can increase the chance that the camera may be mis-recognized as USB 2.

View solution in original post

1 Reply
MartyG
Honored Contributor III
141 Views

Could you please first try inserting the camera into the USB port quickly and firmly, as inserting it slowly can increase the chance that the camera may be mis-recognized as USB 2.

Reply