Items with no label
Announcements
FPGA community forums and blogs have moved to the Altera Community. Existing Intel Community members can sign in with their current credentials.
3340 Discussions

Intel HD Graphic 4000 Driver Issue

RAlte
Beginner
‎05-02-2020 02:28 AM
653 Views

I just upgrade my laptop (HP Envy M6) from Windows 8 to Windows 10. Prior to the upgrade, my laptop recogized my secondary monitor. Now when I boot up, the laptop recognized the monitor momentarily and the not. When I look at the device manager is shows "Windows has stopped this device because it has reported problems. (Code 43)". I've updated the drive twice. Once from Device Manger and once from the Intel website. Can someone explain to me how I resolved this?

0 Kudos

Link Copied

2 Replies
RAlte
Beginner
‎05-02-2020 11:42 AM
588 Views

A.Hill thanks for the response, but before I submitted this question, I had already tried updating my display driver, uninstalling and reinstalling it, and increasing the TrdDelay time. None of these have any effect at all. I've also done this with drivers available from MS as well as Intel. Ron

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.