Realsense SR300 Depth Issues

[PBal]

Hello,

My SR300 realsense camera has strange 'flashes' of depth in its depth stream. Essentially it looks as though the entire scene lights up, depth wise, for exactly 1 frame and then reverts back to normal. Is the camera defective?

[MartyG]

Are you using the camera in a location with fluorescent lights such as ceiling strip lights please? Unlike bulb based lights, the gas in these lights flickers at a rate hard to see with the human eye and can disturb a depth image.

[idata]

Hello pbal44,

Marty G is totally right about his statement, the issue could be related to the location fluorecent lights. Additionally, Have you connected the camera to a different computer? Have you used the camera in other ocations with no problems? Have you tested the camera in a different enviroment? Please clarify this questions in order for us to have a better understanding of your issue. Best Regards, Juan N.

[PBal]

Thank you all for your help. I will check to see if there was florescent lightning present where I was filming. Thank you for your prompt replies once again!