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Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

LScha4
Novice
3,825 Views

I purchased a new Lenovo B50 all-in-one desktop computer and it came with an Intel RealSense (F200) 3D Camera. I just recently did a clean install of Windows 10 Pro and I was checking the device manager for any problems and see that the drivers for that camera are from 2006. Are there newer drivers available for Windows 10 Pro OS and where can I download them from?

Thank you very much for any and all help you may be able to provide.

15 Replies
Amy_C_Intel
Employee
1,508 Views

Hello audi1946,

Please go ahead and try with the following link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Regards,

Amy.

Cesar_B_Intel
Employee
1,508 Views

Helloaudi1946,

You may try the latest drivers from https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Additionally, you may also want to try the Lenovo's* driver from here http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b50-70-notebook Laptops and netbooks :: Lenovo B Series laptops :: Lenovo B50 70 Notebook - Lenovo Support (US)

 

 

Regards,

Caesar B.

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LScha4
Novice
1,508 Views

Thanks to both of you, but neither of those options work. Have no idea what to do. I contacted Lenovo to see if they can get me the original installation software but they have not responded. If I do get anything from them I will post it here and maybe it will be useful for someone else.

Cesar_B_Intel
Employee
1,508 Views

Could you please provide us with screenshots of the error you get if possible?

Regards,

Caesar B,

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LScha4
Novice
1,508 Views

No problem. No error code, just this message, and yes, I've checked to make sure it's not being used by any other app. LOL

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Jorge_I_Intel
Employee
1,508 Views

Go to this link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Download the file highlighted below:

Once you have downloaded, run it and it will take care of updating your camera drivers.

Jorge

LScha4
Novice
1,508 Views

Thank you very much Jorge, but that is the same file I have downloaded and installed 3 different times, but it does not solve my problem. I'm still waiting for Lenovo to get back to me. The driver they had is from 2006 and it worked, but when I did a clean install to upgrade to Windows 10 it broke something and those newer drivers just don't want to fix it.

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Amy_C_Intel
Employee
1,508 Views

It's unfortunate that you still have this issue, please let's try the following;

 

Install the Intel Chipset Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103924 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

 

Then, install Intel Management Engine Interface Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103923 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

 

Finally try installing Intel® RealSense™ Depth Camera Manager (DCM) driver again https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Let me know your findings.

Regards,

Amy.

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LScha4
Novice
1,508 Views

Thank you, thank you, thank you Amy. Finally got it working. I really appreciate your help with this.

Have a great weekend.

Larry

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Amy_C_Intel
Employee
1,508 Views

That's great, I'm glad the option provided worked for you! Hope you enjoy you Intel® RealSense™ Camera.

Regards,

Amy.

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dslig
Beginner
1,508 Views

Just asking but when I go to this link, it reports a later drive is installed. Is 1.4 the latest version?

thanks

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Amy_C_Intel
Employee
1,508 Views

Hello theDavidSlight,

That's correct, that version the 1.4 is the latest version available.

Regards,

Amy.

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dslig
Beginner
1,508 Views

So after installing the SDK and I reinstall the Depth Camera Manager and it says; a later version is already installed - it is wrong?

Giving up anyway - thanks for your help

David

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Amy_C_Intel
Employee
1,508 Views

David, could you please sent us a snapshot of driver version installed on your system?

Regards,

Amy.

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