HEVC la_ext plugin fail

[Celio_A_]

I'm trying to encode HEVC using Kaby Lake 7700k with LA HW plugin, in the sample it show that i can encode with la_ext h264 and hevc

here my command line options

C:\Users\Administrador\Documents\Samples for Intel Media Server Studio 2017\_bin
\x64>sample_multi_transcode -i::vc1 C:\Users\Administrador\Desktop\VIDEO.vc1 -o:
:h265 C:\Users\Administrador\Desktop\VIDEO.hevc -w 1920 -h 1080 -hw -b 7750 -u 1
 -la_ext -lad 100 -gop_size 24 -dist 4 -num_ref 4 -bref -ec::nv12 -dc::nv12
Multi Transcoding Sample Version 6.0.0.226

OpenCL or chroma conversion is present at least in one session. External memory
allocator will be used for all sessions .
plugin_loader.h :166 [ERROR] Failed to load plugin from GUID, sts=-9: { 0x58, 0x
8f, 0x11, 0x85, 0xd4, 0x7b, 0x42, 0x96, 0x8d, 0xea, 0x37, 0x7b, 0xb5, 0xd0, 0xdc
, 0xb4 } (Intel (R) Media SDK plugin for LA ENC)
plugin_loader.h :170 [INFO] Plugin was loaded from GUID: { 0x6f, 0xad, 0xc7, 0x9
1, 0xa0, 0xc2, 0xeb, 0x47, 0x9a, 0xb6, 0xdc, 0xd5, 0xea, 0x9d, 0xa3, 0x47 } (Int
el (R) Media SDK HW plugin for HEVC ENCODE)

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), TranscodingSample::CTranscodingPipeline::E
ncodePreInit, m_pmfxENC->Query failed at src\pipeline_transcode.cpp:445

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), TranscodingSample::CTranscodingPipeline::I
nit, EncodePreInit failed at src\pipeline_transcode.cpp:3073

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), TranscodingSample::Launcher::Init, pThread
Pipeline->pPipeline->Init failed at src\sample_multi_transcode.cpp:313
plugin_loader.h :196 [INFO] MFXBaseUSER_UnLoad(session=0x0000000001D27290), sts=
0

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), wmain, transcode.Init failed at src\sample
_multi_transcode.cpp:682

Someone know what the problem can be? I also tryed with h264 encoding and show same error

Regards

[Stav_S_Intel]

Hi Celio,

Sorry for the delay in reply. 

it seems like the plug in couldnt be found- can you supply more details about the system (CPU, what kind of OS) and the MSDK version? 

you said you had the same issue with h264- did you still get the same plug error? 

Regards,

Stav

[Artem_S_Intel]

Hi Celio, Is it issue on KBL only or SKL showing the same problem?

Just to make sure, do you have plugin in your working folder?