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Media accelerator HW problem

User4221
Beginner
1,893 Views

Hi everyone 
i am working with the sample_multi_transcode (on a intel UHD Graphics 630 gen 9 intel cpu)

when i run this command with software rendering
sample_multi_transcode.exe -i::jpeg Untitled123.jpeg -o::jpeg out.jpeg -sw -q 100 -denoise 50
i get a test pass - and everything is ok

however this command with hardware rendering i get errors 
sample_multi_transcode.exe -i::jpeg Untitled123.jpeg -o::jpeg out.jpeg -hw -q 100 -denoise 50

am i missing something? am i doing something wrong?
any lead will help thank you!

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9 Replies
JananiC_Intel
Moderator
1,878 Views

Hi,


Thanks for posting in Intel forums.


The commands mentioned in your post is correct.Try the same command to run samples.From the screenshot we could see that you have missed '-hw' in your command,include that and let us know the updates.


Regards,

Janani Chandran


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User4221
Beginner
1,873 Views

thank you for the replay 
it was an error "have missed '-hw' " the right command still gives an error

User4221_0-1608645900353.png

 

 

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JananiC_Intel
Moderator
1,840 Views

Hi,


Thanks for the update.


We were not able to recreate your issue.Could you share your input file?


Regards,

Janani Chandran.




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User4221
Beginner
1,834 Views

Sure!
Any thing i can do to help Janani.
thank you

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User4221
Beginner
1,832 Views

Just to know

on what GPU did you try to run it?

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JananiC_Intel
Moderator
1,813 Views

Hi,


Thanks for the update.


We tried your sample in Intel UHD Graphics 620 and we were not able to recreate the issue.Hence we are escalating this case to SME.


Regards,

Janani Chandran


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JananiC_Intel
Moderator
1,780 Views

Hi,


From the screenshot I could see an older media sdk version, so try to update that and run the sample again.If that didn't work, then run sample decode and encode.Try this and let us know the update.


Regards,

Janani Chandran


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JananiC_Intel
Moderator
1,763 Views

Hi,


Did you update media sdk?Do you have any update?


Regards,

Janani Chandran


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JananiC_Intel
Moderator
1,716 Views

Hi,


We are assuming that the solution provided helped and would no longer be monitoring this issue. Please raise a new thread if you have any further issues.


Regards,

Janani Chandran


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