Вышел из строя процессор/Processor was crashed

[СЧирв]

У меня вышел из строя процессор i7 4790k,что мне делать? Я нахожусь в Киеве,Украина.

My processor,i7-4790k was crashed after 3 minutes work in prime95, what I need to do now? My location Kiev, Ukraine.

[Jose_H_Intel1]

Based on a translator, I understood you are telling us the processor is defective. I have some questions:

• Is it possible to share the symptoms you are getting and the name of the specific stress test you are running from Prime95*?
• Can you provide the system configuration (motherboard, memory, power supply) and performance (or overclocking) settings for the CPU and memory in BIOS?
• What result do you get from the http://www.intel.com/support/processors/sb/CS-031726.htm Intel® Processor Diagnostic Tool and/or https://www-ssl.intel.com/content/www/us/en/motherboards/desktop-motherboards/desktop-boards-software-extreme-tuning-utility.html Intel® Extreme Tuning Utility when using BIOS default settings?

[СЧирв]

• Is it possible to share the symptoms you are getting and the name of the specific stress test you are running from Prime95*?

After 3 minutes of test work - my pc automatically restarted and showed black screen, i cannot saw bios or windows loading, restart cannot helped, i turn off power supply and try to start system again - but, screen is black and power led indicator blinked, system cannot started.

I try to replace everybody part of my pc - motherboard, memory, power supply - without result, but after replace CPU - all works normally. I cannot overlock pc, i cannot change anybody in BIOS (all worked on default settings).

• Can you provide the system configuration (motherboard, memory, power supply) and performance (or overclocking) settings for the CPU and memory in BIOS?

Motherboard - GA-Z87M-DS3H with latest bios http://www.gigabyte.ru/products/page/mb/ga-z87m-d3hrev_10/ http://www.gigabyte.ru/products/page/mb/ga-z87m-d3hrev_10/

Memory - 2*8Gb Kingston HYPERX blue, 1600 Mhz

Power supply - Zalman ZM600-LE

Video card -Nvidia ASUS Strix 970 GTX

All setting was be by default (memory settings:XMP profile)

• What result do you get from the http://www.intel.com/support/processors/sb/CS-031726.htm Intel® Processor Diagnostic Tool and/or https://www-ssl.intel.com/content/www/us/en/motherboards/desktop-motherboards/desktop-boards-software-extreme-tuning-utility.html Intel® Extreme Tuning Utility when using BIOS default settings?

It's joke???? PC will not turn on! How I launch this programs??

I need work with my pc (i'm developer) and i need to replace defective processor as quickly as possible.

[СЧирв]

Anybody help me or not????? You will replace my processor??????????

[Jose_H_Intel1]

Kindly contact your local Intel support team for further assistance.

http://www.intel.com/p/en_US/support/contactsupport Contact Support

[СЧирв · Accepted solution]

Thanks for help and special thanks company Intel, today I got new processor