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pc mi türkiyede vatan bilgisayardan aldım daha 1 yıl geçmeden basit oyunlarda kasma ve ısınma sorunları ile karşılaşıyorum .boşta 30 derece olan işlemci ısısı oyun acında direkt 100 derecelere cıkıyor . termal macun yenilemesi yapıldı cok güclü bir msi sogutucu ile çalışıyor (msi 360 r v2 modeli.) şimdi pcmi aldıgım yere götürsem 1 ay sürebilecegi söyleniyor .sadece işlemcimi söksem onuda beceremem daha çok zarar vermekten korkuyorum lütfen bana bir çözüm yolu söyleyin . çok mağdur oldum bu işlemci yüzünden yardımlarınızı bekliyorum . iyi çalışmalar güzel günler.
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Hello emrullah,
Thank you for posting on Intel Community Forum.
Size yalnızca İngilizce olarak destek verebileceğimi lütfen unutmayın. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı yanlış çeviriler olabilir.
To address this issue effectively, please share the information below.
1. What temperatures are you seeing during gaming?
2. What are your idle temperatures vs load temperatures?
3. What monitoring software are you using?
4. Is the lagging due to low FPS, stuttering, or system freezing?
5. Do you experience issues immediately or after playing for a while?
6. What do you mean by "simple games"? (Please share the specific titles and settings)
Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*
I look forward to your response.
Best regards
Jed G.
Intel Customer Support Technician
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I SAW YOUR REPLY LATELY, THAT'S WHY I'M WRITING NOW.
1 I SEE IT'S BETWEEN 95-100 DEGREES
2 IDLE IS BETWEEN 40-50 DEGREES
3 MSI AFTERBURNER AND CPU Z
4 YES, I'M EXPERIENCED A FPS DROP. I THINK THE SYSTEM IS SLOWING DOWN BECAUSE IT'S HOT.
5 THE HEAT ISSUE IMMEDIATELY , AND PROBEMS ARE NATURAL..
6 THERE ARE NO PROBLEMS IN SIMPLE GAMES In MOBA games like League of Legends, the temperature doesn't rise excessively.
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Hello emrullah,
I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.
Best regards,
Jed G.
Intel Customer Support Technician
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Hello emrullah,
I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Jed G.
Intel Customer Support Technician
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