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CPU/New PC Issues

Radford
Beginner
‎03-20-2025 06:05 AM
386 Views

I'm having issues with a newly built PC. I've taken it to two different professionals in my area, and both are unable to fix the issue with it, and recommend that I get warranty on the parts that i'm able to. How would i go about getting a replacement CPU? I know intel has a warranty on their processors, so i was wondering what the best way to go about solving my issue.

Thanks!

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AlHill
Super User
‎03-20-2025 07:14 AM
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So little information provided.  And, you want to blame it on the processor.

What processor?

What memory?

What storage?

What power supply?

What motherboard and bios?

And, what is the issue you are having?

 

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

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LeonWaksman
Super User
‎03-20-2025 02:05 PM
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In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

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