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Can't update Intel drivers

RSMilward
Beginner
‎07-23-2026 06:55 AM
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A couple of days ago I got a notification about an updated Intel driver available for my laptop, but I keep getting "Sorry, something went wrong while trying to scan". Using the latest/reinstalled Intel Driver and Support Assistant under latest Win11 on a Lenovo Slim i7 laptop. Can't tell which particular driver this is about. I've successfully updated the graphics and Wifi/Bluetooth drivers many times through this app before. Anyone else having problems? Got a solution? Thanks.

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RSMilward
Beginner
‎07-23-2026 10:11 AM
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Figured it out -- I have uBlock Origin installed, and needed to turn it off for that page. 

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cartergray70543
Novice
‎07-24-2026 09:56 PM
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I’ve seen this happen before. Try reinstalling Intel Driver & Support Assistant and make sure its service is running. If it still won't scan, check Lenovo's support page for updates—it could also be a temporary Intel server issue.

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