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So I picked up an Omnibook Ultra Flip about a week ago, absolutely love the hardware, but I am having major issues with the driver side of things to the point where I think I am going to have to return this machine. Figured I would post here first to see if I could get any help/insight though, also happy to work with Intel directly if that is helpful.
Before I get into the issues, please note that I am very very familiar with troubleshooting problems and the inner workings of Windows, I do it for a living. I have already tried a completely fresh factory install with all the latest drivers being updated, tried different peripherals, checked Event Logs, etc.... with no luck. I don't just return machines I like for no reason.
I'll try to bullet the issues:
- Thunderbolt 3 and 4 docks will periodically lose connectivity to the monitor in specific, I've had this on other machines, but when it happens with this machine, anything that is GPU rendered is super garbled, almost as if you're seeing double, until the dock is replugged (video below)
- Different HDMI cables, thunderbolt cables, thunderbolt docks (both known good) still produced the exact same results
 - The issue only happens when the mouse (or another graphic) is moving in GPU accelerated applications
 
 - Bluetooth crashes and disconnects, and just general reliability issues
- One time the entire Bluetooth stack crashed so hard (with some PCIe errors in the event logs) that Bluetooth options entirely disappeared from Windows, a reboot brought the stack back online
 - Bluetooth will connect, but then audio won't work at all, to the point that things like YouTube (so Chrome) can't even access the audio stack and won't play videos at all
 - Bluetooth sometimes would have horrible echos and other things (listening to music, not echos of my own voice)
 - The mic would randomly stop working
 
 - General system crashes
- I tested Overwatch on this and the system completely locked up requiring a hard reset (no BSOD)
 - The system crashed in sleep mode once, I've had this happen on many Windows based laptops so this might not be Intel's fault
 - I also got some BSOD loops when using a USB C to Ethernet adapter from Anker (one of which I've used on dozens of Windows machines)
 
 
All of this is leading me to believe there are some serious driver issues underlying Lunar Lake and it's PCIe and/or WLAN stack. I am hopeful these will get fixed, but I'm also not sure relying on "hope" for a machine that is this spendy is a great idea.
Is anyone else on Lunar Lake seeing similar issues?
The ONLY thing I didn't try was disabling WSL2 and Windows Sandbox which rely on Hyper-V, so maybe that could be the culprit, but I doubt it (and those things are requirements for me)
Here is what the display issues look like (may need to enlarge to see the issue better):
Another one:
Link Copied
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You need to work with HP support on these issues, your hardware may be faulty so a RMA may be the best solution.
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The majority of these issues are related to the Lunar Lake chips and other parts of the chipset from Intel, not from HP.
I also have confirmed with several other people with several different Lunar Lake laptops that they are seeing similar issues.
I was hoping to work with those from Intel on this to see if I could help resolve the issues, I'm 99% certain that all but 1 of these is Intel's drivers.
Anyway, I am returning the machine today because this is a nightmare and probably won't be fixed as fast as it should be.
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Well you seem to be a smart tough guy, but the only thing you had to do to fix bluetooth was just that:
I also run linux nobara on this laptop and where everything works completely like a charm out of the box! It is not the issue of intel, it is just HP company disabled there driver support for any windows which is older than 24h2 and we are pushed to trubleshoot everything. Hope someone will find this post useful
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