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16841 Discussions

Help with Intel Extreme Tuning Utility

Drekavac
Beginner
‎02-23-2025 11:50 AM
982 Views

Hello, i have a laptop with an i5-12500h CPU. I made 2 custom profiles, one with a TDP of 10-15w and another with 25-35w. I switch between them depending if im on battery or on AC. I saw the profile pairing option where i can pick a profile for AC and battery power. I went  to create it but i cant click pair or apply shown below.

Drekavac_0-1740339988282.png

When i click save it creates a new profile, and when i click the show values it just says this:

Drekavac_1-1740340122173.png

I cant click apply, so i guess i did something wrong. Can someone guide me on what to do? 

TLDR i wanna make it so it automatically switches to the 25-35w profile i created when the laptop is on AC power, and when i disconnect the charger it should switch to the 10-15w profile. Is that even possible?

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JedG_Intel
Moderator
‎02-24-2025 09:59 PM
914 Views

Hi Drekavac,

 

Thank you for posting on Intel Community Forum.

 

Based on your initial post, you have i5-12500H CPU. Please be advised that Intel Extreme Tuning Utility is only supported with unlocked processors (K- and X-series). While some versions of Intel Extreme Tuning Utility can be installed on laptops or systems, these versions will not function for overclocking purposes.

 

When the tool is installed on a laptop with an unsupported processor, the user can only view system information parameters such as processor details, motherboard information, and BIOS information. 

 

For reference: Unable to Overclock CPU with Intel® Extreme Tuning Utility (Intel® XTU) Installed on Laptop

 

Should you have any questions or concerns, please let me know.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
‎03-02-2025 04:37 PM
843 Views

Hi Drekavac,


I wanted to check if you had the chance to check the information I posted. Please let me know if you have other questions or concerns so that I could help you with it.

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
‎03-05-2025 06:43 PM
802 Views

Hi Drekavac,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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Drekavac
Beginner
‎03-05-2025 06:48 PM
795 Views
In response to JedG_Intel

Sorry, didnt get any notifications on my email until now. When i use the app i get the ability to modify the TDP and to change some stuff. It worked but i never figured out how to make it switch from profiles automatically when the laptop is on battery power or charger

In response to JedG_Intel
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Community support is provided Monday to Friday. Other contact methods are available here.

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