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How do I contact Intel for replacement

Vorshin
Beginner
938 Views
i7 13700k with patching overheating power done. But too late as it died on Monday gone. Need to send it to be replaced 10 mth old but half that ran or more before patches put out
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n_scott_pearson
Super User
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After verifying that your warranty is (still) active (here: Determine if Your Product Is Still Under Warranty), you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this here). You can start here: Contact Intel Support or use this page: Intel Support Phone Directory to look up local/country phone numbers.

You can use the online forms service or email to initiate this process, but I recommend calling Intel directly. The above links provide access to local or toll-free numbers for most countries and these numbers provide support for most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered only in English and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone.

Hope this helps,

...S

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