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It all started when I got my Corsair Dominator 1.5 years ago. Before that, the PC ran for six months without any problems with my Corsair Vengeance. In the two years that I've had my computer, I've now reached my fourth set of memory, including a change in the series (different size or speed) to rule out a problem with the series.
Am I just unlucky, or does my CPU have a problem?
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Hi muvo256,
Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:
- What is the exact issue?
- Other than changing the memory, Any recent changes made on the system before you encountered the issue?
- Do you see any signs of physical damage?
- What other troubleshooting done to attempt to resolve the issue?
- What is the error message
- How often does the issue happens
- Was the BIOS version updated prior on reporting this issue?
- Was the processor overclocked? Please note that altering the stock clock frequencies and memory speed of the CPU may void the warranty.
If you have any questions, please let us know. Thank you.
Best regards,
Patrick V.
Intel Customer Support Technician
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Thanks for the feedback.
I'm still troubleshooting and have contacted Corsair and Asus for help.
Let's start from the beginning. Corsair support advised me to get in touch with them to rule out a CPU issue with the ICM. It's quite strange that four sets of RAM stopped working properly within a short period.
Now that you mention it, one set crashed after the BIOS update, and my hard drive also failed in the process. Two sets became unstable and could no longer execute XMP (Memtest consistently reported errors). One stick completely failed.
Everything is running on the Intel Baseline profile, and XMP isn't enabled for anything else.
I forgot to mention the motherboard in my initial message. It's a STRIX Z790-E GAMING WIFI (BIOS 3107).
Should we create a ticket if necessary, and if so, how does that work?
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Hi muvo256,
Thank you for your update and providing the requested information.
Please check your email inbox, as we have sent you a message regarding our concern.
Thank you, and have a great day ahead!
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