Intel Innovation Platform Framework Processor Participant causes BSOD in Windows

[MkN_]

Hi everyone,

I hope I found the right forum for my Problem.

I just bought a new Core Ultra 7 265K (+Mainboard and so on I listed everything down below) and it just keeps crashing on me (BSOD).

I kinda isolated the Problem to the Intel Innovation Platform Framework Processor Participant Driver, which is always mentioned in my Windows Error Logs as "failed to load \Driver\WUDFRd" and then the ID of the Innovation Platform Driver.

Everything I tried so far:

reinstalling Windows for the 3rd time now

reinstalling all my drivers (from Gigabyte and Intel)

disabling integrated graphics ( i heard it can be an issue with an pci gpu)

swapping the RAM sticks

disabling High Bandwidth and Low Latency in BIOS

putting RAM in Gear 2

disabling Intel Virtualization

disabling VT-d 

and reinstalling windows again after I turned off all these settings

and frankly, I am now at a loss. I always thought of myself as pretty tech savy, but I can't seem to figure out my Problem.

I uploaded 3 of my Windows Dump Files, if you are asking for more I could put them somewhere too. 

https://drive.google.com/drive/folders/1j7KgfVBq_UThTGQV7NBqGKrynJVt7YW9?usp=sharing 

In this Image you can see all the warnings from the Intel Innovation Driver (I filtered them so it is only showing Errors related to this Driver) but not all of them Result in a BSOD.

My current Setup:

Intel Core Ultra 7 265K

Gigabyte Z890 Gaming Wifi7

Gskill TridentZ 8000MT/s (F5-8000J4048F24GX2-TZ5K  - Supported by my Mainboard and Intel 200s Boost)

Samsung 990 Pro 2TB

Asus Tuf Gaming RTX 3080

I am really hoping that anyone of you guys can help me solve my Problem.

If you have more questions regarding my bluescreens or setup dont hesitate to ask.

Thanks for the Help

[MkN_]

Forgot to add, i updated my Bios to the latest F17f from Gigabyte

[JohnM_Intel]

Hello MkN_,

Thank you for reaching out to us and sharing the detailed information about your issue. I understand how frustrating it must be to experience repeated system crashes, especially after reinstalling Windows and performing several troubleshooting steps on your own. I truly appreciate the effort you’ve already taken to isolate the problem.

Based on the information provided, the issue appears to be related to the Intel® Innovation Platform Framework (IPF) Processor Participant Driver, as noted in your Windows Event Logs. Let’s go through a few steps to help us isolate and address this further.

First, make sure you have tried to install Intel® IPF through Download Center link, as indicated in below message box. If you continue to receive below XTU message regarding Intel® IPF, only then proceed to uninstall existing versions of Intel® IPF.

There are two options to uninstall Intel® IPF:

• Option 1
• Check if Intel® IPF is already installed on your device.

1. Right click on Windows start button and select Device Manager.
2. Check if Intel® Innovation Platform Framework components are present under System Devices. 

• If Intel® IPF is installed, you need to uninstall it. In Device Manager window:

1. Right click on the components listed and select Uninstall Device.
2. When the Uninstall Device window appears, make sure to select the checkbox for Attempt to remove the driver for this device, and then click on the Uninstall button.

• It’s time to install the new driver version. Download latest Intel® IPF installer from Intel Download Center.
• If Intel® IPF message continues to pop-up, proceed to Option 2 below.

Option 2 

• Find Command Prompt through Windows* search, right click and Run as administrator.
• Run the following command to list the drivers installed on the system: pnputil /enum-drivers.
• Parse the installed driver list and find the “Published Name” mapped to the Original Name “ipf_cpu.inf”
• Run the following command to delete the Intel® Innovation Platform Framework Processor Participant: pnputil /delete-driver <published name for ipf_cpu.inf> /uninstall
• Referencing the example below, the command would be: pnputil /delete-driver oem52.inf /uninstall
• Parse the installed driver list and find the “Published Name” mapped to the Original Name “ipf_acpi.inf”  
• Run the following command to delete the Intel® Innovation Platform Framework Processor Participant: pnputil /delete-driver <published name for ipf_acpi.inf> /uninstall
• Referencing the example below, the command would be: pnputil /delete-driver oem39.inf /uninstall
• Once the device is uninstalled, restart system.
• It’s time to install the new driver version. Download latest Intel® IPF installer from Intel Download Center. 

Additionally, if the issue persists, please provide the following information:

• Windows version
• Screenshot of the Device Manager
• When did the issue start occurring?
• Were there any recent changes made to the system?

Regards,

John M.

Intel Customer Support Technician

[MkN_]

Hi John,

thanks for your fast answer.

I currently rolled back my windows install to windows 10 in a last ditch effort to see if the issue is in some kind related to windows 11.

I am going on vacation next week but after that I will try your solution.
Do you have a direct link to the Intel IPF Installer from your website? I googled it and couldn't find anything except from Dell and HP.

I just got my 265k a month ago and the bluescreens started about 2 weeks after I got it.
Before that I had an i7 7700k, some ddr4 3000 RAM and an Asus Board. Only thing that has remained the same is my rtx 3080.

I will post my Windows Version and Device manager If im encountering anymore problems after i roll back to windows 11.

Thanks for your effort.

[JohnM_Intel]

Hello MkN_,

Thank you for the update, and I appreciate you taking the time to share the steps you’ve tried so far. It’s good to hear that you’re testing with Windows 10 to help determine whether the issue is related to Windows 11.

Regarding your question, the Intel® IPF Installer isn’t directly available for download from our website as it’s typically distributed through system or motherboard manufacturers. However, once you’re back from your vacation, I can help check whether there’s a compatible version available for your specific configuration and provide guidance on obtaining it safely.

For now, please go ahead with your current setup and enjoy your vacation. Once you return and if the issue persists after rolling back to Windows 11, kindly share your Windows version, Device Manager details, and any recent blue screen error codes so we can continue troubleshooting.

Thank you again for your cooperation and patience we’ll make sure to help you get this resolved.

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello MkN_,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Regards,

John M.

Intel Customer Support Technician

[MkN_]

Hi John,

thank you for your follow up question, I didnt have much time now to troubleshoot my system any further.

The things I can say right now are, I upgraded to Windows 11 Pro 25H2 (updated just right now) build 26200.6899.

I am sorry but I dont really know to what you are referring to with your question about my device manager details.

I noted my last error codes (Win10 and Win11):

Win10:

Page Fault In Non Paged Area

KMode Exception Not Handled

Win11:

System Service Exception

The last Win11 error code I got after I threw my Arc B580 into my build in a last hope effort to see if it could be something between my new cpu and my rtx 3080, so it could be and arc related bluescreen. I unfortunatly didnt save the dumps, because I switched so fast between the Windows versions to uninstall my graphics drivers.

And I gotta say, the Core Ultra 7 is a really nice and fast chip in order to do that, if there werent these **bleep** crashes.

I think I found the driver package where the Intel IPF driver is located on Gigabytes website. On (https://www.gigabyte.com/Motherboard/Z890-GAMING-X-WIFI7/support#dl) it should be the first chipset driver called Intel DTT (APO) I think. 

I reinstalled all of them now again to see if it makes any difference.

As a sidenote, after I setup windows 11 again I tried installing all the chipset drivers and on all of the listed ones I got a "This program might not have installed correctly" popup (I attached some screenshots but they are in german). After restarting and installing them for a second time this popup didnt show anymore and I think the installation got through.

Thank you for waiting a bit for my response.