Intel XTU application stress test doesn't work on 13600kf

[Aryan-31]

The stress test runs for set time i.e 5 mins or 15mins without any load on cpu.
Cpu utilisation is 0%.

Screenshot attached

Specs:

13600kf with Air Cooler:- Cooler Master Stealth MA624
asus z790-P D4
TeamGroup 3600mhz ddr4 CL14
Msi Gaming X Trio 3080 Ti
850W GOLD NZXT PSU

[Aryan-31]

Logs attached.
This is generated by new Xtu installed from above provided link

[Jocelyn_Intel]

Hello, @Aryan-31  

I hope you are doing better 

Thank you for your reply and the information provided. 

Let me investigate this issue. As soon as I have any updates, I will get back to you. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Thank you for your time. 

We are still investigating this issue. However, there are a couple of questions we need to confirm so we can have more information and do a better research about this issue: 

1. When running the IPDT stress test (which passed), can we get a screenshot of Windows CPU usage, similar to XTU? 
2. When completing the XTU Memory tress test, does it show "Pass" results? 
3. Do you see the same results when running the CPU stress test, vs. the Memory stress test? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Aryan-31]

1. IPDT stress test 

2. XTU memory stress test PASS without actual work done

3. Yes same issue with memory test or core stress test

[Jocelyn_Intel]

Hello, @Aryan-31  

I hope you are great. 

I am checking this thread and I would like to know if you were able to perform the steps in my previous post.   

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @Aryan-31    

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now. 

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Aryan-31]

I have replied above.
Also the issue is open for months with no solution