Intel Xtreme Tuning Utility issues on my i5 13600kf

[ghibly7]

Hello to everyone on this forum.

I have a question about undervolting  i5 13600kf processor. Before I installed the Intel Xtreme Tuning Utility I tried to undervolt the processor from the BIOS. I strictly followed the values for this processor from people who have already done it successfully and posted on Youtube. Undervoltage did not reduce the temperature of my processor nor did it improve the speed or efficiency. My motherboard is Gigabyte B760 Gaming X DDR4.The maximum voltage reduction was -0.140V. After that I put everything back to default auto mode. What did I do wrong? After that I installed the Intel Extreme Tuning Utility where I have access to tuning only the effective processor cores. Can you tell me what's going on.

Best regards,

ghibli7

[ghibly7]

Hi,

Ok, I see there is no answer to my question. Maybe I wrote it wrong or I didn't provide enough data. I think it's best not to play too much with the processor settings. I have another question about the clock rate of one of the performance cores. Is it possible to just one P core works at a lower clock rate in idle mode? Under load it gives the max. results like the other P cores. Here are the screenshots. Can you tell me if it's ok, or something went wrong?

Best regards

ghibly7

[Alberto_R_Intel]

ghibly7, Thank you for posting in the Intel® Communities Support.

We are sorry to hear about this issue and we will be more than glad to assist you with this matter.

In reference to this scenario, it is important to mention that altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components, and may reduce system stability and performance. Product warranties may not apply if the processor is operated beyond its specifications. Based on that, from our side, there is no documentation about how to properly undervolt the processor and what would be the outcome but, you might find it helpful and useful to submit your post on Overclockers forums for further assistance on this matter:

https://www.overclockers.com/forums/

In order to rule out a possible hardware problem with the Intel® processor, please install and run the Intel® Processor Diagnostic Tool, it does an overall test in the unit and if it passes the test it means it is working properly:

https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html?wapkw=intel%20processor%20diagnostic%20tool

It is also worth mentioning that when using 3rd party tools there could be misreadings and the results might not be that accurate when it comes to processor details. Still, in order for us to provide the most accurate response to your questions, about only being able to have access to tuning the effective processor cores in the Intel® XTU and if it is normal that just one P core works at a lower clock rate in idle mode, I will do further research on this topic. As soon as I get any updates, I will post all the details on this thread.

Additionally, we also suggest to get in contact directly with Gigabyte Support to make sure the latest BIOS version is currently installed in your machine and also to find out how to reset the BIOS to default values, since it is always recommneded to use the computer at stock configurations with the default BIOS settings:

https://www.gigabyte.com/Support

The content on the above 3rd party sites is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[ghibly7]

Dear Mr.

Alberto_R_Intel

Thank You very much for the useful advice and information. I did the test You advised me and it means that everything is fine with the processor. I think the best thing for my i5 will be better cooling (AIO type) and not to mess with the processor settings in BIOS .

Best regards,

ghibly7

[Alberto_R_Intel]

Hi ghibly7, You are very welcome, Thank you very much for your response.

Yes, we actually recommend to keep the BIOS under the default settings and to use the PC at stock configuration.

To add a cooling (AIO type) is always a good option, but it is important to mention that the fact that the processor passed the test means the temperature is also fine in your system. The T-junction of the Intel® Core™ i5-13600KF is 100°C any temperature result below or equal to that value is normal and expected for this processor:

https://ark.intel.com/content/www/us/en/ark/products/230494/intel-core-i513600kf-processor-24m-cache-up-to-5-10-ghz.html

Just in case, here you have "Overheating Symptoms and Troubleshooting for Intel® Boxed Processors" with additional information about this subject:

https://www.intel.com/content/www/us/en/support/articles/000005791/processors/intel-core-processors.html

Regarding your question about the Intel® XTU, please check the following links: "Advanced Tuning Settings Are Grayed Out on Intel® XTU with Intel® Core™ Processors K- and X-Series" and "Automatic Overclock Failed" Message with Disabled Buttons Using Intel® XTU":

In reference to the cores of the processor, it is important to mention that Enhanced Intel SpeedStep® Technology and Intel® Speed Shift technology optimize the processor’s IA core frequency and voltage based on workload. Each frequency and voltage operating point is defined by ACPI as a P-state. That is the expected behavior of the unit when the processor is in idle state, not executing code. For more information please verify the processor's technical specifications under the "Processor IA Core Power Management" section in the following link, page 58:

https://cdrdv2.intel.com/v1/dl/getContent/743844

Regards,

Albert R.

Intel Customer Support Technician

[Jose_Intel]

Hello ghibly7

We hope you are having a nice day. 

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards. 

Jose B.  

Intel Customer Support Technician.