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Is my i7-14700KF affected?

Gugutech
Beginner
8,124 Views

I'm suspecting that my newly bought Intel Core i7-14700KF is one of the affected 14th gen cpu's...

Here are the issues listed:

-Apps randomly crashing

-Browser randomly giving me errors

-Games crashing on startup or after playing for a bit

-Random bluescreens

-Random restarts

What can and should i do in this case???

I stress tested it with OCCT in Extreme mode and it didn't crash but it instantly reached 95-100 Degrees Celsius, it didn't shut down and it never gets that hot when doing something else so I dont think it matters that much.

I really hope someone can help as i'm having these issues for a while and im sick of them

 

Specs:

GPU: Gigabyte Aero Geforce RTX 4060Ti 16GB

CPU: Intel core i7-14700KF (the main problem)

RAM: Single channel Corsair Vengeance 16GB DDR5 5600mhz CL40

Motherboard: Msi Pro Z790-A Max Wifi

SSD: Samsung 980 Pro 1TB

PSU: Corsair RM850 2021

CPU Cooler: NZXT Kraken Elite RGB 240mm

 

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AlfredoS_Intel
Moderator
7,626 Views

Hi Gugutech,


Thank you for posting in Intel Communities.


After reviewing the information that you have provided, our recommendation to mitigate this issue is to update the BIOS and activate "Intel Default Settings" as stated on this page.


Please let update me on the results of the above suggestion.



Best Regards,

Alfred S

Intel Customer Support Technician


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AlfredoS_Intel
Moderator
7,416 Views

Hi Gugutech,


I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.



Best Regards,

Alfred S

Intel Customer Support Technician


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AlfredoS_Intel
Moderator
7,085 Views

Hi Gugutech, 


We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 


We hope for your consideration and understanding on this one.


If you need any additional information, please submit a new question as this thread will no longer being monitored.


Thank you for contacting Intel® and have a great week!



Best Regards,

Alfred S

Intel Customer Support Technician


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