Product information is not displayed on the cpu surface.

[idata]

I bought a new cpu.

However, the product information is not displayed on the cpu surface.

This is a picture of the cpu box.

http://s13.postimage.org/5wd3at2uv/image.jpg http://s13.postimage.org/5wd3at2uv/image.jpg

Is this genuine?

[idata · Accepted solution]

We are unable to confirm if this is a genuine Intel® Processor with the information provided. I would recommend contacting the local support center for your area to create a reference Service Ticket and send some pictures from the box and the product via email.

Please find below a link with the phone numbers for each region.

http://www.intel.com/p/en_US/support/contact/phone?wapkw=%28contact+phone%29 http://www.intel.com/p/en_US/support/contact/phone?wapkw=(contact+phone)