RMA CPU

[yamada5]

Is proof of purchase absolutely necessary for an RMA?

[Senkuchan]

Its case to case basis only. Here’s the link: https://www.intel.com/content/www/us/en/support/articles/000060117/services/warranty.html

[RobbieR_Intel]

Hello yamada5,

Thank you for reaching out! For your question, yes a proof of purchase (POP) is necessary for processing a Return Merchandise Authorization (RMA). 

For more information, please see the following links:

Warranty Guide for Intel® Processors

Warranty Policy for Intel® Boxed and Tray Processors

If you have further questions, kindly let me know. I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician