Slow velocity of my processor when i play a game

[jtafu1]

why my processor when i play dota2 or other gamer stuck at 0.77Ghz? my processor is i7 4700MQ 2.4GHz with turbo 3.4 GHz. i already tried changing energy options

my lap model is toshiba qosmio x75-A7295

[Silvia_L_Intel1]

Hello Jmtj21, thanks for joining the Intel Community.

These are my recommendations for this kind of issue:

1. Check with Toshiba if you are running the latest BIOS version available.

2. You can check on the motherboard's BIOS if the following feature is enabled "Enhanced Intel SpeedStep® Technology". If it is please disable it.

3. You can also run the Intel(R) Processor Diagnostic Tool (IPDT). You can download this tool from the following link: http://www.intel.com/support/processors/sb/CS-031726.htm http://www.intel.com/support/processors/sb/CS-031726.htm

regards

[jtafu1]

the lastest BIOS version 1.5 and i have 1.3 version. i going to update the BIOS but i dont know how :/ . And about IPDT my laptop pass the test ( i'm not good speaking english )

[jtafu1]

Hi again , i already updated my BIOS version. and i dont se any option about called "Enhanced Intel SpeedStep® Technology" i going to show screenshots.

Task manager

https://mega.co.nz/# !p9sQ2RCL https://mega.co.nz/# !p9sQ2RCL!wUfOpI3x2IlrYXw0T_RMveuv0npXWApR8qvR6pUHUW0

IDPT

https://mega.co.nz/# !khcjkShC https://mega.co.nz/# !khcjkShC!r_m_muOYrNmR7Vuoj75rBIixaIT0SprhU9v3_I3t10I

Advanced

https://mega.co.nz/# !B812ALiS https://mega.co.nz/# !B812ALiS!WKLeSK_3BEASp0Wsqjf22n2MwCiLAEVzogAtUNeB6qg

Boot

https://mega.co.nz/# !05sQ1TDY https://mega.co.nz/# !05sQ1TDY!092x-9-gNA67Smkv-PS_MS9PZTUG8v65gDv-sTceXg8

MAIN

https://mega.co.nz/# !khE0HSLa https://mega.co.nz/# !khE0HSLa!z8nAsZfcN0oNGPD5g96tVCxG9eTfilvZ0C7mwFmSG0U

Power Management

https://mega.co.nz/# !0lsihByS https://mega.co.nz/# !0lsihByS!_5CeYb8B4bMSn48jdkojlZDhSSEHCfEZOdQZSRWLoCc

System configuration

https://mega.co.nz/# !x4Fl0CiA https://mega.co.nz/# !x4Fl0CiA!j6VsxloJzKrI1TQWesNOHd2rTd_2PaRqBa1qW8P5Yvk

[Silvia_L_Intel1]

It could be that Toshiba did not include this feature ("Enhanced Intel SpeedStep® Technology") in BIOS.

I would recommned you to contact them, so they can guide you on updating the BIOS of your system.

I was able to find the following information https://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm How to update the BIOS on Toshiba notebooks

http://support.toshiba.com/ Official Toshiba Support | Toshiba

Regards,