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Trouble with an intel 14th gen processor.

Emils
Beginner
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So I have tried to troubleshoot this one pc for entirely too long and I think I need to send the cpu in to be tested. 

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RandyT_Intel
Moderator
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Hi @Emils

  

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.  

  

  • Can you detail the specific issues you observed that point to a CPU fault?
  • What troubleshooting steps have you already performed, and what were the results?
  • Is the system still exhibiting errors after BIOS updates?
  • Have you made any software or hardware changes to the system recently? 

  

I look forward to your response and am committed to resolving your issue promptly. 

  

Best regards,  

  

Randy T.  

Intel Customer Support Technician  

 

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Emils
Beginner
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Ah yes, there's been no system changes, but it randomly stopped processing the websocket hashing to connect to some services online then the whole computer failed. Currently on my msi motherboard z790 p max wifi, the red light saying there's no cpu just stays lit. We replaced the ram and no luck.
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