Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
16895 Discussions

Vivobook 16 i5 12500H CPU Reaches 93Degrees

Alfred83
Beginner
3,296 Views

So I recently bought an ASUS Vivobook 16 'X1605ZA' with i5 "12500H" Processor and even on idle this laptop stays at 47-53°C and under load(Casual gaming and Basic video editing) this spikes and stays at 89-95°C.........The performance is good but on seeing those high CPU temps it resists me to nomore continue my tasks........I don't think it is okay for the processor to stay at 93°C or Is it ?

0 Kudos
1 Solution
VonM_Intel
Moderator
3,090 Views

Hi, Alfred83.

Thank you for the detailed explanation, and no worries about the delay. I see that you've identified a potential issue with the cooling design, particularly with the thermal paste and the gap between the mosfets and the heatsink.

Using an excessive amount of thermal paste in that gap can create more heat rather than improving heat transfer. Thermal paste is designed to fill microscopic gaps, but if there's too much of it, it can become a thermal insulator, rather than a conductor of heat, which may result in higher temperatures.

Replacing the thick layer of thermal paste with a good-quality thermal pad could be a good solution. Thermal pads are designed to offer consistent and effective heat transfer, especially in situations where there's a larger gap between components. By using a thermal pad, you could potentially reduce the amount of heat buildup in that area.

 

If the fan is positioned too far from the CPU and mosfets, or if the airflow isn’t optimized, this could be contributing to the higher temperatures. However, if the issue persists, the problem may lie with the hardware itself. In that case, it would be best to contact your laptop manufacturer for further assistance.

 

Have a nice day ahead!

 

Best regards,

Von M.

Intel Customer Support Technician


View solution in original post

9 Replies
Alfred83
Beginner
3,294 Views

This is my SSU report

0 Kudos
VonM_Intel
Moderator
3,233 Views

Hi, Alfred83.

Thank you for posting in our Community.

I see your concern about the high temperatures you're seeing on your ASUS Vivobook 16 with the Intel i5-12500H processor. While it’s normal for laptops, especially those with high-performance processors, to get warm under load, temperatures in the 90-95°C range are definitely on the higher end, especially for prolonged periods. Since this is an OEM (ASUS Vivobook 16) original equipment manufacturer device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system, nevertheless, I will do my best to assist you with your concern.

 

Does the laptop’s temperature spike immediately when running casual gaming or video editing tasks, or does it gradually increase over time? Are you noticing any thermal throttling (slower performance) when the CPU hits higher temperatures, or does the system maintain good performance even at higher temps?

 

These questions will help me narrow down the cause of the high temperatures and determine if it's due to software settings, hardware issues, or environmental factors.


Have a nice day!

 

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
Alfred83
Beginner
3,225 Views

Thanks for the response, and yeah the laptop temperature spikes up suddenly if a game is opened or timeline in a video is moved and it stays there at 95+.....There won't be any thermal throttling & the performance will be good without sudden frame drops. The only concern is the high temperature.

0 Kudos
VonM_Intel
Moderator
3,174 Views

Hi, Alfred83.

 

Thanks for sharing the details about your laptop’s performance and temperature concerns. Let me provide some insights. Modern CPUs, including the Intel i5-12500H, are designed to handle high temperatures, often reaching up to 100°C without causing damage. However, consistently running close to this limit (e.g., 95°C) may reduce long-term component lifespan. Temperatures of 47-53°C at idle and 89-95°C under load are on the higher side but not unusual for thin laptops during intensive tasks like gaming or video editing. 

According to the CPU specifications, it can operate safely at temperatures up to 100°C, and temperatures below this threshold, including occasional spikes, are normal and expected. However, if the high temperatures persist for extended periods, it could indicate a potential issue and may risk damaging the system over time. 

 

Additionally, to know more about the maximum operating temperature of your Intel processor, you may visit this link: What Is the Maximum Operating Temperature of My Intel® Processor?

 

Let me know if you need any further help. Thank you.

 

Best regards,

Von M.

Intel Customer Support Technician

0 Kudos
Alfred83
Beginner
3,114 Views

Thank you for your response Sir, And yeah my temps won't drop below 45° C idle & i do play some minimal games which is nothing stressful to this processor (Asphalt Legends Unite) and it will rise up to 97-100° C

I'll be playing it for like 2-4 hrs straight Does that cause any issues in long term ?

And some basic video editing on Premiere Pro & DaVinci Resolve.

0 Kudos
VonM_Intel
Moderator
3,123 Views

Hi, Alfred83.

 

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


0 Kudos
Alfred83
Beginner
3,109 Views

Hi Sir, Apologies for the delayed reply. 3 days ago I've opened up the back panel of the laptop to see if the thermal paste is dried up or not & guess the problem might be with the cooling design of the laptop.....With a single fan which is placed far away from where the processor is & there are 4-5 mosfets near the CPU which is covered by the heatsink of the CPU

And there's much larger gap between those mosfets and the heatsink on which the Manufacturers have put a huge blob of thermal paste on top of the mosfet to make it contact the heatsink(Its like a sandwich. Below its the Mosfet & in the Middle its that thick Thermal Paste and on Top its the Heatsink )

Won't that just increase the heat ?......And what if instead of using that much of thermal paste to fill up the gap i replace it with a good thermal pad ? 

And yes i've reapplied the thermal paste & the temps had no change.

0 Kudos
VonM_Intel
Moderator
3,091 Views

Hi, Alfred83.

Thank you for the detailed explanation, and no worries about the delay. I see that you've identified a potential issue with the cooling design, particularly with the thermal paste and the gap between the mosfets and the heatsink.

Using an excessive amount of thermal paste in that gap can create more heat rather than improving heat transfer. Thermal paste is designed to fill microscopic gaps, but if there's too much of it, it can become a thermal insulator, rather than a conductor of heat, which may result in higher temperatures.

Replacing the thick layer of thermal paste with a good-quality thermal pad could be a good solution. Thermal pads are designed to offer consistent and effective heat transfer, especially in situations where there's a larger gap between components. By using a thermal pad, you could potentially reduce the amount of heat buildup in that area.

 

If the fan is positioned too far from the CPU and mosfets, or if the airflow isn’t optimized, this could be contributing to the higher temperatures. However, if the issue persists, the problem may lie with the hardware itself. In that case, it would be best to contact your laptop manufacturer for further assistance.

 

Have a nice day ahead!

 

Best regards,

Von M.

Intel Customer Support Technician


Alfred83
Beginner
2,444 Views

Sir, Sorry it's more than 3 months......And yeah I'll definitely buy and replace a thermal pad instead of the thermal paste on the gap and check if there are any changes or drops in the temps.

0 Kudos
Reply