my custom rig keeps crashing because the igccservice keeps failing

[arcus]

A timeout was reached (60000 milliseconds) while waiting for the igccservice service to connect.

The igccservice service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.

WHEA Error Event Logs

^^^^ everything my pc says... and in the order it said...

i have already tried everything else and ran every scan imaginable but found literally no errors anywhere... and this is all i can find that is suspicious in my event viewer... 

i run windows 11 and my processor is a 12th Gen Intel(R) Core(TM) i7-12700K (3.60 GHz) and both are 64 bit so everything should work, i just wish to know what is wrong and how to fix it...

[JohnM_Intel]

Hello arcus,

Thank you for reaching out, and I’m sorry to hear about the issues you’re experiencing with your system. I understand how frustrating it can be to encounter repeated errors even after performing multiple scans and troubleshooting steps.

Based on the information you’ve provided, including the “igccservice service failed to start” and WHEA hardware error logs, it appears that there may be an issue either with the Intel® Graphics Command Center service or a hardware-related component triggering these WHEA events.

To help us investigate further, could you please provide the following details:

• Motherboard make and model

• BIOS version currently installed

• Graphics driver version (you can find this in Device Manager → Display adapters → [your GPU] → Driver tab)

• A screenshot or copy of the specific WHEA error event details from the Event Viewer

Additionally, please confirm if:

• You are using Intel integrated graphics or a dedicated GPU

• The system has been overclocked in any way (CPU, GPU, or memory)

Once we have this information, we’ll review it to determine whether this is a driver, BIOS, or hardware-related issue and guide you through the next steps.

Regards,

John M.

Intel Customer Support Technician

[JohnM_Intel]

Hello arcus,

I hope you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to efficiently resolve this matter.

Regards,

John M.

Intel Customer Support Technician