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why the processor is not properly defined

АМясн
Beginner
‎12-21-2015 12:49 AM
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Good day, I have CPU Intel Core i5 4460 X4 Soc-1150 with FPO Number: 3327B891 ATPO Number: 1927 is defined on the website http://www.intel.ru/content/www/ru/ru/support/warranty-center.html http://www.intel.ru/content/www/ru/ru/support/warranty-center.html how BOXED INTEL® CORE™ I3-2100 PROCESSOR (3M CACHE, 3.10 GHZ) FC-LGA10D why the processor is not properly defined and can I go with this CPU under warranty?

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‎12-22-2015 09:36 AM
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Hi anaparitm,

Intel is updating the tool and it is not giving the proper information. If you want to replace a processor please use our

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

The ATPO is the serial number of the processor, the processor itself only shows the last 4 digits of the serial number. The processor box contains the full number.

Regards,

 

Mike C
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Community support is provided Monday to Friday. Other contact methods are available here.

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