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API initialization failed

chris_st
Beginner
‎02-01-2019 07:01 AM
1,206 Views

Hello

I've installed the Intel CPU Runtime for OpenCL Applications (Version 18.1.016) and Intel System Studio 2019 Update 1 for Windows (version 2019.0.1.050) and the Visual Studio integration of the Code Builder.

My Visual Studio version is 15.9.6.

During startup of Visual Studio I get the following error message:

API initialization failed: Failed to get any platforms for machine 'ABC'

Chris

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Sergey_I_Intel1
Employee
‎02-04-2019 04:06 AM
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Hello!

Can you specify your machine environment (processor, graphic card, driver version for graphic card)?

Also, can you send us log from "clinfo" tool? You can get it here: https://github.com/Oblomov/clinfo

You can run it through command line: "clinfo.exe > clinfo_log.txt". You can attach "clinfo_log.txt" file here.

Best regards, Sergey

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