İ5 11320H CPU Core Temperature Difference

[OmerKorkut]

Sorry about the bad English. Translation is used.

the computer in the picture I shared was purchased 4 months ago. There is a difference of more than 30℃ between CPU core temperatures. As soon as the test starts, the core switches to thermal throttling. Do you think this processor is defective?

The technical service says that there is no problem. Although I have requested a change because the computer is new, they insist that there is no problem with the CPU. What do you think the situation is?

Turkish Language => Evet == Yes

[n_scott_pearson]

How does this laptop run otherwise? What are the idle temperatures that you are seeing? I agree that, with what you've provided so far, they will (a) say the temperatures are fine and (b) blame the high readings on the fact that you are running a stress test.

I find more and more often that manufacturers will use the laptop's throttling capabilities as a way to (a) avoid putting a good quality cooling solution into the system and (b) avoid putting a higher-wattage, longer-lasting battery into the system. They save money (and pocket more of it) when they follow these slimy practices.

Just saying,

...S

[OmerKorkut]

You say that the temperature values ​​of the CPU are high due to the cooling system. So, is the difference between core temperatures caused by the same reason?

[n_scott_pearson]

No. This is simply unbalanced core usage. It does not imply anything WRT cooling, which is done based upon Package Temperature.

I would add, however, that thermal throttling can happen when only a single core reaches Tjmax, so fan speed control based upon Package Temperature, in addition to not being responsive enough overall, may be flawed to begin with.
...S

[Jocelyn_Intel]

Hello, @OmerKorkut  

Thank you for posting on the Intel® communities.  

If I may jump into the conversation, I would like to explain the following regarding your inquiries and concerns: 

What is throttling? 

Throttling is a mechanism in Intel® Processors to reduce the clock speed when the temperature in the system reaches above TJ Max (or Tcase). This is to protect the processor and to indicate to the user that there is an overheating issue in their system that they need to monitor. 

What is the Tjunction max temperature? 

Tjunction max is the maximum thermal junction temperature that a processor will allow before using internal thermal control mechanisms to reduce power and limit temperature. 

Is it bad if my processor frequently approaches or reaches its maximum temperature? 

Not necessarily. Many Intel® processors make use of Intel® Turbo Boost Technology, which allows them to operate at very high frequency for a short amount of time. When the processor is operating at or near its maximum frequency the temperature can climb very rapidly and quickly reach its maximum temperature. In sustained workloads, the processor may operate at or near its maximum temperature limit. Being at maximum temperature while running a workload isn't necessarily cause for concern. Intel processors constantly monitor their temperature and can very rapidly adjust their frequency and power consumption to prevent overheating and damage. 

Based on the report you sent, the temperatures are under parameters, so it shouldn't be a cause of concern since the maximum T-junction for this unit is 100°C as per the processor specifications.  

Also, take into consideration that the cores will work based on the workload, and they will not work exactly with the same ranges, they will fluctuate. If you are not experiencing any issues like crashes, BSODs, or instability, it's not a cause to be worried about.  

For more information, you can check the following resourceful links:  

Information about Temperature for Intel® Processors 

How to Know the Idle Temperature of Intel® Processor 

How Intel® Core™ Processors Work 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[OmerKorkut]

I experience fps drops especially while playing games

[Jocelyn_Intel]

Hello, @OmerKorkut  

Thank you for your reply. 

FPS drops while playing games are not related to the processor but to the graphics. 

To keep order in the community, we encourage you to open a thread describing this issue and more information in the Graphics Forum for proper assistance. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @OmerKorkut    

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now. 

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.