无法使用xtu一键超频

[Fanmanduo]

详细检查中说可以一键，但是点击一键超频后说不行，请问是哪里的问题？

[Mike_Intel]

Hello Fanmanduo,

Thank you for posting in Intel community Forum.

Please be informed that I can only support you in English. I have used a web translation tool to translate your post hence, there may be some inaccurate translation.

For me to understand the issue better, please help provide the following details.

1. I am looking ta the photos, however can you also tell us or share a screenshot if you are getting an error?
2. What is the brand and model of your motherboard?
3. What are the troubleshooting steps that you tried so far?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Fanmanduo]

In the detailed instructions it tells me that I can perform an overclock, but in the brief version clicking on Auto Overclock does not perform it with the message, "Automatic Overclock not supported."

The motherboard model number is in the boxed part of the picture in case you can't read it, I'll provide it to you: mpg Z690 EDGE WIFI DDR4 (msi.com)

I don't know what action I should take, so the final answer is: none

[Mike_Intel]

Hello Fanmanduo,

Thank you for the quick reply.

We have a link that directly provide recommendations for this issue. Please check the link below:

https://www.intel.com/content/www/us/en/support/articles/000093779/processors.html

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Fanmanduo]

Thank you for the article, after reading it I don't think the content of the article correlates with the problem I'm having. But being on the safe side, I followed what was in it. The problem persists, please give further guidelines.

[Mike_Intel]

Hello Fanmanduo,

Thank you for the quick reply.

Just to document, were you able to change the settings inside the BIOS?

If yes, can you share the screenshot for me to verify the settings of your board.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Fanmanduo]

Here are the screen shots.

[Mike_Intel]

Hello Fanmanduo,

Thank you for the quick reply.

Are you in a compact view? Can you change the view and check if there will be an error like Speed Optimizer 2.0 Not supported?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Fanmanduo,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello Fanmanduo,

I hope you are having a good day.

I am sending another follow up to check if you were able to try our last recommendations. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Best regards,

Michael L.

Intel Customer Support Technician