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I am facing CPU Overheating problem.
So i sent my mother board and Processor to service center.
They returned my mother board but they replaced my processor.
But i am still facing the same problem.
How to fix this problem?
It is i7-2600
Motherboard is DH61WW__
Bios Version : Intel Corp. BEH6110H.86A.0120.2013.1112.1412, 12-NOV-13
SMBIOS Version : 2.7
BIOS Mode: Legacy
OS: Windows 8.1 64 bit
RAM : 4GB
I tried to run the system without graphic card, keyboard, mouse, speakers. I am having the same problem.
Please advice what should i do now?
After turning on the system the temp is 60c
If i open any graphics software or many taps in chrome, it reaches 90+ and gives warning.
Link Copied
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Agriz, it looks like you already performed all the recommended troubleshooting. One last thigh that I would like you to do is to test the system out of the chassis using minimum configuration. (Motherboard, processor, power supply and memory)
Please try to boot to your operating system and download the Processor Diagnostics Tool and run it on your system using at least one memory stick. At the end it will let you know if your processor "passed" or "fail" the test. This utility is Windows based. https://downloadcenter.intel.com/search?keyword=Processor+Diagnostics+Tool https://downloadcenter.intel.com/search?keyword=Processor+Diagnostics+Tool
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I did the test with graphics card.
The temperature reached 100*c during the temperature test.
But i got passed
--------------------------- --- Testing Processor 1 --- --------------------------- --- IPDT64 - rev 2.20.0.0.W.MP --- --- Start Time: 04/04/2015 14:51:22--- --- Skipping Config --- --- Reading CPU Manufacturer --- Expected --> GenuineIntel Detected --> GenuineIntel Found --- Genuine Intel Processor --- --- Temperature Test --- Temperature Test Passed!!! Temperature = 38 degrees C below maximum. --- Reading Brand String --- Detected Brand String: Intel Core i7-2600 3.40GHz Brand String Test Passed!!! --- Reading CPU Frequency --- Expected CPU Frequency is --> 3.40 Detected CPU Frequency is --> 4.40803 CPU Frequency Test Passed!!! Expected frequency - The highest frequency at which the tested processor was manufactured to operate Detected frequency - The frequency at which the tested processor is currently operating Power management modes can create marginally higher or lower detected frequency than expected frequency. Small variations in clock frequencies are common. --- FSB NOT Supported on this Processor --- --- Running Base Clock test --- Detected Base Clock --> 100 Base Clock test Pass --- ..QPI rate Test not supported.. ..Skipping QPI rate Test.. Skipping QPI rate Test --- Running Floating Point test --- Million Floating Points per Second, MFLOPS --> 432 Floating Point Test Pass --- --- Running Prime Number Generation Test --- Operation Per Second--> 2.65832e+006 Prime Number Generation Test Pass --- --- Reading Cache Size --- - Detected L1 Data Cache Size --> 4 x 32 - Detected L1 Inst Cache Size --> 4 x 32 - Detected L2 Cache Size --> 1024 - Detected L3 Cache Size --> 8192 Cache Size Test Passed!!! --- Determining MMX - SSE capabilities --- --- CPU FEATURES DETECTION FOR --- --- MMX SSE --- MMX - MMX Supported --> Yes SSE - SSE Supported --> Yes SSE2 - SSE2 Supported --> Yes SSE3 - SSE3 Supported --> Yes SSSE3 - SSSE3 Supported --> Yes SSE4.1 - SSE4.1 Supported --> Yes SSE4.2 - SSE4.2 Supported --> Yes --- MMX SSE - capabilities check complete --- MMX Test Result --- PASS SSE Test Result --- PASS SSE2 Test Result --- PASS SSE3 Test Result --- PASS SSSE3 Test Result --- PASS SSE4.1 Test Result --- PASS SSE4.2 Test Result --- PASS MMX SSE Testing Passed !! --- Determining AVX AES PCLMULQDQ capabilities --- --- CPU FEATURES DETECTION FOR --- --- AVX/AES/PCLMULQDQ --- AVX - Advanced Vector Extensions Supported --> Yes AVX OS Support - AVX Operating System Supported --> Yes AES - Advanced Encryption Standard Supported --> Yes PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes --- AVX AES PCLMULQDQ capabilities check complete --- AVX Compare Test Result --- PASS AES Test Result --- PASS PCLMULQDQ Test Result --- PASS AVX AES PCLMULQDQ Testing Passed !! --- Reading Memory Size --- Detected Memory Size is --> 4.00GB --- Integrated Memory Controller Stress Test --- --- Integrated Memory Controller Stress Test Pass!!! --- Integrated Memory Controller Test Pass!!! Chipset : Intel(R) H61 Chipset Chipset Stepping : B3 2 device connected to PCI Express Port 0 1 : NVIDIA GeForce 210 2 : High Definition Audio Controller 1 device connected to PCI Express Port 1 1 : PCI standard PCI-to-PCI bridge 2 device connected to SATA Controller 1 1 : SONY DVD RW AD-7280S 2 : ST31000528AS 2USB devices detected 1 : USB Composite Device 2 : Microsoft Hardware USB Mouse 1 device connected to Intel High Definition Audio Controller 1 : Realtek High Definition Audio PCH LAN Device 'Intel(R) 82579V Gigabit Network Connection' detected --- Platform Controller Hub Test Completed!!! --- .. ..Query 2.. .. --- Querying for Intel(R) Integrated Graphics Device (IGD) --- ..Did not detect Intel(R) Integrated Graphics Device (IGD). ..This could be that the test platform is using a discrete graphics card. ..To test IGD, verify that there is an onboard video connector, ..shutdown the test platform, remove the graphics card, and ..move video cable from graphics card to onboard video connector ..Skipping Intel(R) Integrated Graphics Device Presence Test.. .. --- CPU Load --- --- Load Level = 8 CPU Load Passed!!! --- Temperature Test --- Temperature Test Passed!!! Temperature = 5 degrees C below maximum. --- Test End Time: 04/04/2015 14:55:22--- System Information ------------------ Processor Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz Processor Information: Intel64 Family 6 Model 42 Stepping 7 Number of Physical Cores: 4 Number of Logical Cores: 8 Installed System Memory: 4 GB Operating System: Microsoft Windows 8.1 Pro 64-bit Graphics Information: NVIDIA GeForce 210 System Product: DH61WW System BIOS: BEH6110H.86A.0120.2013.1112.1412 PASS- Mark as New
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Another test without NVIDIA Graphics Card.
Again temperature reached 100*c
---------------------------
--- Testing Processor 1 ---
---------------------------
--- IPDT64 - rev 2.20.0.0.W.MP ---
--- Start Time: 04/04/2015 15:07:53---
--- Skipping Config ---
--- Reading CPU Manufacturer ---
Expected --> GenuineIntel
Detected --> GenuineIntel
Found --- Genuine Intel Processor ---
--- Temperature Test ---
Temperature Test Passed!!!
Temperature = 38 degrees C below maximum.
--- Reading Brand String ---
Detected Brand String:
Intel Core i7-2600 3.40GHz
Brand String Test Passed!!!
--- Reading CPU Frequency ---
Expected CPU Frequency is --> 3.40
Detected CPU Frequency is --> 3.88941
CPU Frequency Test Passed!!!
Expected frequency - The highest frequency at which the tested processor was manufactured to operate
Detected frequency - The frequency at which the tested processor is currently operating
Power management modes can create marginally higher or lower detected frequency
than expected frequency. Small variations in clock frequencies are common.
--- FSB NOT Supported on this Processor ---
--- Running Base Clock test ---
Detected Base Clock --> 102
Base Clock test Pass ---
..QPI rate Test not supported..
..Skipping QPI rate Test..
Skipping QPI rate Test
--- Running Floating Point test ---
Million Floating Points per Second, MFLOPS --> 417.6
Floating Point Test Pass ---
--- Running Prime Number Generation Test ---
Operation Per Second--> 2.65832e+006
Prime Number Generation Test Pass ---
--- Reading Cache Size ---
- Detected L1 Data Cache Size --> 4 x 32
- Detected L1 Inst Cache Size --> 4 x 32
- Detected L2 Cache Size --> 1024
- Detected L3 Cache Size --> 8192
Cache Size Test Passed!!!
--- Determining MMX - SSE capabilities ---
--- CPU FEATURES DETECTION FOR ---
--- MMX SSE ---
MMX - MMX Supported --> Yes
SSE - SSE Supported --> Yes
SSE2 - SSE2 Supported --> Yes
SSE3 - SSE3 Supported --> Yes
SSSE3 - SSSE3 Supported --> Yes
SSE4.1 - SSE4.1 Supported --> Yes
SSE4.2 - SSE4.2 Supported --> Yes
--- MMX SSE - capabilities check complete ---
MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- PASS
MMX SSE Testing Passed !!
--- Determining AVX AES PCLMULQDQ capabilities ---
--- CPU FEATURES DETECTION FOR ---
--- AVX/AES/PCLMULQDQ ---
AVX - Advanced Vector Extensions Supported --> Yes
AVX OS Support - AVX Operating System Supported --> Yes
AES - Advanced Encryption Standard Supported --> Yes
PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes
--- AVX AES PCLMULQDQ capabilities check complete ---
AVX Compare Test Result --- PASS
AES Test Result --- PASS
PCLMULQDQ Test Result --- PASS
AVX AES PCLMULQDQ Testing Passed !!
--- Reading Memory Size ---
Detected Memory Size is --> 4.00GB
--- Integrated Memory Controller Stress Test ---
--- Integrated Memory Controller Stress Test Pass!!! ---
Integrated Memory Controller Test Pass!!!
Chipset : Intel(R) H61 Chipset
Chipset Stepping : B3
1 device connected to PCI Express Port 1
1 : PCI standard PCI-to-PCI bridge
2 device connected to SATA Controller 1
1 : SONY DVD RW AD-7280S
2 : ST31000528AS
2USB devices detected
1 : USB Composite Device
2 : Microsoft Hardware USB Mouse
1 device connected to Intel High Definition Audio Controller
1 : Realtek High Definition Audio
PCH LAN Device 'Intel(R) 82579V Gigabit Network Connection' detected
--- Platform Controller Hub Test Completed!!! ---
--- Querying for Intel(R) Integrated Graphics Device (IGD) ---
..Detected 8086 as Vendor ID on Device 2 on Intel(R) processor..
..Intel(R) Integrated Graphics Device Presence Detection Passed..
..2D Graphics Visual Display Passed..
..Graphics Visual Display Passed..
..Rotating Display Passed..
--- CPU Load ---
--- Load Level = 8
CPU Load Passed!!!
--- Temperature Test ---
Temperature Test Passed!!!
Temperature = 5 degrees C below maximum.
--- Test End Time: 04/04/2015 15:11:53---
System Information
------------------
Processor Name: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
Processor Information: Intel64 Family 6 Model 42 Stepping 7
Number of Physical Cores: 4
Number of Logical Cores: 8
Installed System Memory: 4 GB
Operating System: Microsoft Windows 8.1 Pro 64-bit
Graphics Information: Microsoft Basic Display Adapter
System Product: DH61WW
System BIOS: BEH6110H.86A.0120.2013.1112.1412
PASS
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I found a software in intel website which is called burin
I got the following result.
Please tell me what should i do?
Should i send the processor back to intel service center?
Or should i throw it and buy a new pc?
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Disappointed!
If INTEL has no time to help its customers, then there is no use in buying intel products.
It is not at all a brand for me. I have warranty and there is no use with it. China made products are better than INTEL after seeing your support
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Agriz, please contact our Warranty team in order to get your product replace. The following link will show you the contact information http://www.intel.com/p/en_US/support/contactsupport Contact Support or submit a web ticket at the following URL https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us Service Request Email
I really apologize for the inconvenience.
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